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A Detailed Tour of the Mozy Settings on Windows - Part 2

For part two of the Mozy Settings tour we're talking about the Options tab and all of the other tabs within the the Options tab. This is where most of the major changes to the software and how your backups run will be made.


If you missed it, or you need detailed instructions on how to get into your Mozy Settings in Windows, see Part 1 of the Mozy Settings Tour.




The Options Tab

As I mentioned above, the Options tab includes most of your functionality changes. Within the Options tab, you have 6 other tabs which have different options within them. Those include:


  • General
  • Scheduling
  • Performance
  • Mozy 2xProtect
  • Network
  • Advanced

Note: If at any time in the Options you have settings that are grayed out, look for a blue link in the bottom right corner that says Change settings currently unavailable. This indicates that your Windows UAC (User Access Control) is preventing you from making changes. Click that link, and then tell Windows YES to allow you to make changes.


The General Tab

The first tab within the Options tab is the General tab, and it includes a few basic Mozy Settings options.




General Settings


  • Show backup status icon on files: This places colored icons on the actual file icons on your computer to indicate whether or not the file has been backed up or not. When this is enabled, and you're looking at your actual file system, you'll see:
    • rtaImage.png A Green Checkmark indicates the file has been backed up and is fully up to date in the system.
    • rtaImage1.pngA Yellow Arrow indicates that the file has been backed up, but there are pending changes that will be uploaded on the next backup.
    • rtaImage2.pngA Red Exclamation Point indicates the file is selected for backup, but has not been backed up.
  • Warn me when I go over my quota: When this check box is enabled, Mozy will pop up an alert to tell you when you are over your quota. 
  • 7days.PNG Alert me that a backup hasn't happened in this many days: This is a setting you can change that alters the amount of time Mozy takes to notify you with a pop-up if it's missed a backup. If you backup daily, you may want to set this lower, but if you backup weekly or less often, you may want to set this higher. By default it's set to 7 days, but you can set it anywhere between 1 and 30 days


In this section you'll also find the option to change the way Mozy is saving your log files. You are given the option to set it to:


  • Default: The main way Mozy saves log files. Typically, it is recommended to leave it at Default.
  • Debug: A more in-depth setting that will save much more information, but this will cause the log files to be very large so we don't recommend setting it to this without Support telling you to.
  • Custom: There are other ways your logs can be saved, a Support agent may give you a Custom setting code to enter into the field there if they need differing logs.




The Scheduling tab provides two different methods for scheduling, Automatic or Scheduled, and a few other schedule-related options.


Automatic Backups

If you set Mozy to Automatic Backups, Mozy will perform backups when your computer is not in use as long as it matches the parameters you have set up in the Automatic Parameters. These parameters all work together, so in order to run a backup Mozy must match all of these settings:


  • 60.PNG Don't back up if the CPU is over this % busy: This is the amount of use your computer must be under, in addition to the minutes idle from the next setting, in order for a backup to run. That means if you have it set to 60% (which is the default), your computer will not back up if it is more than 60% busy/in use.
  • 5.PNG Don't back up unless the computer has been idle this long (minutes): This is the amount of minutes your machine needs to be idle, in addition to under the percentage busy, before it will attempt to start a backup.
  • 8.PNG Don't backup more than this many times per day: This setting controls how many attempts Mozy can make to backup. It does not guarantee that many backups, but says it can try to backup 8 times as long as the CPU percentage and idle time also lines up. You can set this anywhere from 1 to 12.
    • If you set it to 1, it can only try once. If it fails, it will wait until the next day to backup again.
    • If you set it to 12, it will try to initiate a backup every 2 hours typically.

Scheduled Backups

This setting allows you to schedule a specific time for your backups to run, and it will attempt the backup within 15 minutes of the chosen time, regardless of whether the machine is idle/in use or busy.


  • DailyWeekly.PNG You can set your settings to Daily or Weekly backups, and choose a time.
    • You can then change the frequency of those daily or weekly backups. You can then change the setting for either daily or weekly to be ever x amount of days or every x amount of weeks. This setting allows between 1 and 7.
      • If you set it for every 1 Day, backups will run every day
      • If you set it for every 2 Days, backups will run every other day
      • If you set it for every 4 Weeks, backups will run every month, etc.
    • When a scheduled backup is missed, allow an automatic backup: This setting allows Mozy to try again to back up at the next available time, if the scheduled back up is missed for some reason.

Other Settings in Scheduling


  • Temporarily suspend automatic and scheduled backups for: 6hours.PNG This setting allows you to suspend the Mozy Backups for anywhere from 1 hour to 6 weeks.
  • Attempt automatic backups even when a network connection is not detected: Enabling this option will allow Mozy to try and back up even if it can't find the network/internet connection.
  • Start automatic backups when the computer is running on battery power: Enabling this setting will allow Mozy to backup whether the machine is plugged in or running on the battery power.



The Performance Tab

This tab helps you change the way Mozy performs on your machine.


Throttling Parameters

Throttling allows you to adjust how much of your Internet bandwidth Mozy is allowed to use when backing up. Enabling the bandwidth throttle will make your backups slower, but will limit Mozy from using too much of your connection.


  • Enable Bandwidth Throttle: Turns on throttling.


  • Bandwidth Throttle Slider: Allows you to adjust how much bandwidth Mozy can use. You can set it anywhere from Don't Back Up (if you want it to not back up during certain times of the day) to 3.0 Mbps.



  • Always Throttle: Setting Mozy to Always Throttle will make it always follow the bandwidth throttle slider above.
  • Throttle Between These Hours: This setting allows you to set certain hours of the day where Mozy will adhere to the throttle settings, and outside of those hours it can back up normally.
  • Day Check Boxes: You can check the boxes for which days you want your throttling hours to apply.

Backup Speed

This allows you to adjust your backup speed between Faster Computer and Quicker Backups. The closer it is to Faster Computer, the slower your backups. Most modern computers have no issue with Quicker Backups, but if you have limited resources or an older machine, you may want to set it closer to Faster Computer so the Backups do not take up too much RAM.




Mozy 2xProtect Tab

The Mozy 2xProtect tab allows you to enable local backups in addition to your online backups. A copy of your backup will also be saved to an external drive (or Network Share for MozyPro and MozyEnterprise customers) in addition to your online account. This can be useful for quicker access to backed up files locally.


  • Enable 2xProtect: This turns on local backups.
  • Destination Drive: Allows you to choose an external drive or Add a Network Share (for MozyPro/MozyEnterprise).
  • View in Explorer: Directs you to the local backup drive in your Windows File Explorer.

Version History

This allows you to save previous versions to another folder locally so you can also restore previous versions from your external/networked drive.


  • Maximum file size: The largest size of a file that can be saved to your version folder so it does not get too large.
  • Maximum size of history folder: The largest size the version history folder can grow.
  • Empty History: This clears the history folder.
  • View Version HIstory: Directs you to the history folder in your WIndows File Explorer.



The Network Tab

This tab allows you to adjust settings related to your network.


Proxy Settings

This button loads settings so you can set Mozy up to go through your Proxy (if you're running one.)




Network Filter

Allows you to check the box next to Networks you connect on for which ones you do not want Mozy to back up on. This is useful if you occasionally connect to a limited network, like a wireless hot spot, that you don't want Mozy to use up bandwidth data for.


Advanced Tab.PNG


The Advanced Tab

Here are more advanced settings to help with your Mozy backups.


  • Automatically update the client software without prompting me: Checking this allows Mozy to automatically update to any versions that are pushed down from Mozy.
  • Automatically log in to Settings and to my online account: Enabling this allows you to log into settings, or access the online account through your Settings/Mozy Icon without having to log in. If you uncheck this box, you will be required to enter your username and password each time you open the settings or access the account from them.
  • Show status when backup completes: This allows the Mozy status to pop up when the backup is finished to let you know the backup was successful, or show if it wasn't.
  • Show all pre-configured backup sets: This shows all of the backup sets set up by Mozy, whether or not they apply to you or have anything in them. Example below:


  • Show advanced backup set features: Enabling this allows you to set an entire backup set as exclusionary, as it adds an exclude option to the Edit/Add Backup Set screen. Example below:



Note: Enabling this, and checking the box shown above, sets the entire backup set as exclusionary. So when you add a rule, they must be set to INCLUDE the files in the exclusion. If you set it to Exclude, they are excluded from the exclusion.


  • Show the virtual drive in This PC: Enabling this option allows you to see a Mozy virtual drive in your Windows File Explorer where you can restore files or access your backup from This PC.
  • Show the restore option in the right-click menu in Windows Explorer: This allows you to run a right-click restore in your system. The virtual drive must be enabled to enable this option.
  • Enable support for backing up open files: This allows Mozy to use the Microsoft VSS (Volume Shadow Copy Service) in order to backup any open or in use files. If this is not enabled, Mozy will skip any files in your system that are open or in use, and they will not be able to back up until they are fully closed before and during a backup.
  • Enable support for backing up EFS encrypted files: If you have files that are encrypted by EFS and you want them to back up, this must be enabled. You also must follow the Microsoft best practices for EFS to ensure the EFS certificate is also backed up, or they won't be restorable.
  • Allow backup and display of protected operating system files: By default, Mozy does not allow you to back up these files because Mozy is meant for data, and not for the actual programs or operating system settings. If you do need something from your Program Files or Windows Directories, you would want to enable this option and then just select the file you need from within the newly shown directory.
  • Show more details in Status Window: This enables more details in the status window such as sizes, percentage complete, and current upload speed to show on the status window during a backup. Example below:



To catch the rest of this series:



Have an idea for a blog post? Questions? Concerns? Leave them in the comments below!

Community Manager


@angelag - Awesome job!

Community Manager


For reference, all of our previous blogs and webinars can be found in the link below:


Mozy Blogs


Mozy Webinars






my logs are set to debug should I change it back



Thanks Angela! This is a great blog packed with some detailed information that would be very helpful for Windows users.

Community Manager


Hi @daria    


I would recommend setting your logs back to default logging. The Debug logs are large and could definitely take up more room on your system, as well as be hard to upload to Support if you need to, so default is best unless Support instructs you that they specifically need you to set it to debug.


Also, don't forget to register for the Mozy Community so we can more easily respond to you and reach out to you for Support concerns. Smiley Happy

Community Manager


To our current and future visitors, you are currently able to post on blogs without registering, however we are unable to see your account details or email you with an update about your question or comment without being registered in the community. Please consider registering for the Mozy community before posting on a blog, especially if you have an urgent question. Registration is easy and the steps can be found in the link below:


Mozy Community Registration


Once registered, we can more easily access your account and backup information which will allow us answer your questions more accurately. In addition, we can easily create a support or billing case for you should we need to take the issue out of the forums. 


Thank you for using the Mozy community!




Is there no way to permanently suspend the automatic backups? I see that there is only the option to suspend up to 6 weeks. I prefer to manually backup rather than have it start automatically or on a schedule. Thanks for your help ahead of time.

Community Manager




That is correct. The time limits available are in hours (1-23), days (1-6) and weeks (1-6). If you don't specify a time limit, the default is six hours. The shortest time you can suspend is one hour, and the longest time you can suspend is six weeks. Note: To change or extend the time limit, you must un-suspend, then re-suspend to reset the time limit.


Please let me know if you have any additional questions we can answer for you!