Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
A Detailed Tour of the Mozy Settings on Windows - Part 1
Ever wondered what all of the other options in your Mozy Settings are for? Today we're discussing all of the settings in the Windows client, and when to use them. Since the Mozy Settings have lots of options, and these posts are really detailed, we've decided to break it down into a couple different parts. Today we'll be discussing the basics, along with the Welcome, File System, and Backup Sets tabs.
How to Access the Mozy Settings
Right-click on the Mozy icon in the System Tray down by the time and date on your computer
Select Settings > from the pop up menu
Select More Settings... from the secondary menu
A Tour of the Mozy Settings
We'll go through each tab in the Mozy Settings and talk about what the options within do. Hopefully this will help you use your Mozy backup software to the fullest and it may even introduce you to some new options you weren't aware of before. The MozyPro and MozyHome Settings are very similar and have few differences.
These are the options that are accessible from any tab/screen within the settings.
Along the top of the Settings screen you'll see the main tabs for navigation the settings. We'll talk about them more in-depth below, but for now-here's a basic rundown:
Welcome - The main welcome screen
Backup Sets - Pre-defined groupings of files you can select for backup
File System - A view that shows your computer file structure where you can select backups
Options - More advanced settings within the client
History - Where you can see a history of recent backups and how they were concluded
Restore - Where you can select files to restore via the In-Client Restore method
Help, OK, or Cancel
These settings also show in any tab you're in. Here's what they do:
OK - Saves your Settings with any changes you may have made
Cancel - Closes your Settings without saving any changes you may have made
If you see the little blue link above the Help, OK, and Cancel buttons that says Change settings that are currently unavailable... that means your UAC (Windows User Access Controls) are blocking you from changing some things in the Mozy Settings. If at any time you need to access a setting that's grayed out, and you see that option available, click on it and tell Windows YES to allow you access to change the settings.
This is the main tab that typically opens when you go into your Settings (unless you've previously accessed another tab in the Settings) and it provides a brief welcome and description of the Mozy settings.
Clickable Options on the Welcome Tab
How to select files for backup - This provides you a brief description of how to select files
How to restore files - This provides a brief description of how to restore your files
Access files online - This will load your web browser and direct you to your account where you can restore via the web
Backup Sets Tab
As mentioned above, the Backup Sets tab is some predefined groupings of files you can select for backups. Typically you can select these options for some quick file selections.
Default Backup Sets
By default, here are the typical Backup Sets you'll see:
Email and Contacts (Outlook) - This selects default Outlook file types from their default locations on the machine
Photos and Images - This selects standard image file types (.img, .jpg, .gif, etc.) from standard locations on the machine
My Documents - This selects the standard My Documents location from Windows
Firefox Favorites - This selects the default Firefox Favorites files from their standard saved location on the machine
Word Processing Documents - This selects standard word processing file types (.doc, .docx, .rtf, etc.) from standard locations on the machine
Google Chrome Bookmarks - This selects the standard Chrome Bookmarks files from their default locations
Spreadsheets and Databases - This selects standard spreadsheet and database file types (.mdb, .xlsx, .csv, etc.) from standard locations on the machine
Note: One important thing to understand is that the Backup Sets are predefined and may not include everything you want. By default, they will include certain file types from certain locations, but anything outside of those settings may not be selected. You will want to select files or confirm selections via the File System tab to ensure specific things that are important are selected fully.
How to Use the Backup Sets
It's simple to check the box to select a backup set you wish to select the files for, but you can also right-click on a Backup Set to do the following:
Edit Backup Set - Loads the backup set as is to allow you to change the rules, add file types, select different locations, etc.
Add Backup Set - Creates a blank Backup Set where you can set your own locations and rules
Remove Backup Set - Deletes an existing Backup Set
You'll notice, that differing from the other tabs, the Backup Sets and File System tabs show the Usage bar at the bottom of the screen as well. This shows you how much you've used on This Devices, Other Devices (if you have them), and what you have available.
Note: This will not match up with the Backup Sets totals shown above. The Backup Sets totals only include files within those specific groupings, and not everything that is selected. The total for your Usage matches everything selected, even if it's not included in a backup set. Access the File System tab for a more accurate representation of what is selected and contributing to that total.