We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

Sales Questions

Can you tell me more about Mozy Sync and mobile access?

Author: Mozy_Sales_QnA Date: 09-11-2015 02:55 PM

MozyEnterprise not only protects desktops and laptops, it works hand in hand with Mozy® Sync and the Mozy mobile app. With Mozy Sync, users simply place their files in their local Sync folder and they’re immediately available from any connected desktop or laptop. And the Mozy app for iOS and Android devices lets designated users access their important files from their approved smartphones or tablets, putting all of their information at their fingertips on whichever device they are using. File sync and mobile access allow your workforce to work anywhere by giving them the flexibility to securely  access all of their important files in real time. Plus, it’s an effective way to boost workforce productivity.

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Does Mozy give me complete data protection?

Author: Mozy_Sales_QnA Date: 09-11-2015 02:53 PM

MozyEnterprise® protects critical data by encrypting selected files and sending them to the EMC cloud for secure access and recovery when needed, all through a web-based, multi-tenant administrator’s console for complete control and customizability. MozyEnterprise makes backing up and restoring data for Windows, Mac, and Linux computers simple to manage and easy to use. Mozy’s uncomplicated and affordable license model saves you time and money with an enterprise-grade data backup solution that doesn’t take months to set up, require thousands of dollars of new hardware investment, or force you to hire more administrative overhead. Mozy is backed by EMC, so you can be confident that your organization’s data is safe, secure, and readily available.

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How do I protect the most critical files?

Author: Mozy_Sales_QnA Date: 09-11-2015 02:25 PM

The critical task of backing up and protecting desktop and laptop data for large businesses is an expensive and challenging endeavor, one that requires ongoing diligence.


These days, because of an increasingly mobile workforce, many desktops and laptops live outside of secure corporate networks. Yet, most of a company’s critical files are stored on employee desktops and laptops, which are especially susceptible to risk, including hard drive failure, coffee spills, theft, or loss.


Many businesses lack a comprehensive data backup protection policy for their desktops and laptops; other businesses do not back up their desktop and laptop data at all. Further, some backup solutions disrupt user productivity, lack security and centralized management, and leave systems vulnerable to data loss.


As digital information continues to grow, it is becoming more difficult to manage.However, if information is not backed up, it can be lost or damaged at anytime and may not be recoverable, resulting in user downtime, lost revenue, or even long-term or permanent damage to reputation.

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What is the advantage of Mozy for Enterprise?

Author: Mozy_Sales_QnA Date: 09-11-2015 02:22 PM

Seamlessly manage backup, sync, and mobile access for multi-user and server environments from a single web-based console.



Your data is safe with enterprise-grade encryption, world-class data centers, and EMC—a company built to last.



Keep costs low with no hardware to purchase and minimal overhead required.


Contact Mozy




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Who can use Mozy Sync?

Author: Mozy_Sales_QnA Date: 08-07-2015 03:14 PM

Anybody can. But pro level and up customers need to work with their admins to have the feature turned on and available.

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What makes Mozy Simple, Secure, and Affordable?

Author: Mozy_Sales_QnA Date: 07-23-2015 04:27 PM

Simple: Seamlessly manage backup, sync, and mobile access for multi-user and server environments from a single web-based console.

Secure: Your data is safe with military-grade encryption, world-class data centers, and EMC--a company built to last.

Affordable: Keep costs low with no hardware to purchase and minimal overhead required.

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Can I upgrade to the latest Mozy client if I am using Windows Server 2003?

Author: Mozy_Sales_QnA Date: 07-23-2015 04:25 PM

Yes, but keep in mind that the latest Mozy client software is not being updated or tested for Windows Server 2003.

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What are my available options for any workloads currently running on Windows Server 2003?

Author: Mozy_Sales_QnA Date: 07-23-2015 04:22 PM

If you have workloads currently running on Windows Server 2003 platform, you can deprecate older applications no longer in use, migrate to a newer version of Windows Server, or migrate to Linux or virtual platforms.

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Are there any precautions I should take before migrating to a newer platform?

Author: Mozy_Sales_QnA Date: 07-23-2015 02:16 PM

Migrations even under the best of conditions can cause glitches, including those caused by user error. Before you migrate, be sure that everything is backed up with Mozy. Mozy backs up all of your important files, including common Microsoft applications, file and print servers, and network shares, including Microsoft SQL Server, Microsoft Exchange, Active Directory, COM+ services, SYSVOL directory share, and Windows Registry database. In the event you experience data loss during the migration process, the Mozy backup service can assist you in restoring lost data.

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How does mozy for vSphere work?

Author: Mozy_Sales_QnA Date: 07-23-2015 02:11 PM

Mozy backup for VMs lets you centrally manage all VM backups from vCenter as well as from the feature-rich Mozy Admin Console. You can backup an entire VM for image-level recovery; and Mozy for vSphere provides multiple restore options, including full restore of VM, efficient rollback restore of VM to an earlier restore point, and restore of files from inside the VM image.

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