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Refund needed - shady... 04-30-2017
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restores 04-27-2017
Announcements
The Mozy Blog: Windows 10, FilterError0, and Digitally Signed Driver Errors
A new update has been released for the Windows client that resolves some issues users were experiencing with Windows 10. Check out the latest blog for details!

April's Webinar: Protecting Your Data From Attack
In case you missed it, April's webinar has been posted!

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Mozy_Sal...

Elite Level 1

(13)

What support options are available?

As a Mozy partner, you’re expected to offer Level 1 support to your customers as they need it. If you need to escalate product issues to Mozy, you receive Level II 24/7/365 technical support. Mozy's U.S.-based technicians are available to assist you with specific needs on a pre-agreed SLA. In addition, Mozy can provide L1-branded customer support for an additional fee if needed.

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zachm
Admin Emeritus

(401)

Feel free to post questions below. You will want to bookmark the page if you ask your question as a guest. That way you can come back to see any answer you posted. If you are a registered member, you will see an email letting you know your post was responded to.

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