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Ok I am writing this 6 months after the last post on this subject. My question is there any problem with restoring a Windows 7 backup to a new computer width Windows 10? My windows 7 computer just died it was old and had many problems. Does Mozy guide you through this? Any thing I need to know first?
You can restore files from a W7 computer to a W10 computer...
...but you need to know where to put the files.
For instance, if you have Google's Chrome browser already installed on your Windows 10 computer and you want to restore your bookmark file from the Windows 7 computer --- you would need to know where to put the bookmark file.
The same is true if you had Favorites in Internet Explorer, you need to know where Favorites files are stored.
There are several ways to download your Windows 7 files. I'll let others post links to the method that they think is best for your situation. Too bad Mozy does not have a restore wizard that can help you learn where restored files should go.