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I have been unable to restore/transfer my Outlook Contacts to my new computer. I get this error message "File Access denied. You do not have permission to access...... " I'm sure I'm doing something wrong, but at this point, I have tried all I know to do.
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Hey there @TW1,
Typically a message like that implies that you have some security settings or permissions issues that are getting in the way on the computer.
Let's double check a few things, I have a few clarifying questions I'd like to ask to further understand what you are experiencing and point you in the right direction for fixing the issue.
At what point in the process do you receive this message? Is it only when you try to save the file to the computer?
Are you logged in as the administrator on this computer or just a User?
What operating system (and version) are you running on your machine? Mac OSX (name or number) and Windows (7, Vista, 10, etc.)
Many times, especially in Windows, you can see issues with file permissions after a restore.
What you may need to do is change the ownership of the folder with your Outlook files to be your current Windows user.
Please reference the following article to change the permissions on that folder:
If you are still having issues with the folder permissions, please consult with a Windows specialist or contact your preferred 3rd part IT service provider.
@TW1 We haven't heard back from you yet regarding this issue. Have you tried the steps above to try and get this resolved?
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