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Alert: Attention macOS High Sierra Users: We are aware there may be some compatibility issues between macOS High Sierra and Mozy. Your backed up data remains protected. We will continue to provide updates as they become available.

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Rdp
Cook
(0)
Solved (Go to Solution)

Restore tab missing

my restore setting is grayed out on the mozy pro icon

0 Reps
AngelinaS
Moderator
(222)
Solution

Re: Restore tab missing

@Rdp  This link answers your question:  http://support.mozy.com/articles/en_US/Solution/Restore-Files-button-is-grayed-out

 

If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

 

JaredG
Moderator
(706)

Re: Restore tab missing

@Rdp

 

Were you able to follow the instructions from the link AngelinaS gave in the last post, and were you able to get the restore tab to show?

 

Please post any questions and comments.

 

Thank you,

Jared
Mozy Support
0 Reps
Tyler_W
Moderator
(72)

Re: Restore tab missing

@Rdp following up to make sure @AngelinaS answer fixed your problem. Please let us know if you have any additional questions.

Tyler W.
Community Moderator, L1 Team Lead
0 Reps
AngelinaS
Moderator
(222)

Re: Restore tab missing

@Rdp  Was the information provided in this thread helpful in answering your questions?


If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

 

 

0 Reps
JaredG
Moderator
(706)

Re: Restore tab missing

@Rdp

 

We feel that your question has been answered and the answer has now been marked as solved.

 

Thank you,

Jared
Mozy Support
0 Reps