Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Most Liked Users
User Reps Count
5
5
Announcements
The Mozy Blog: Windows 10, FilterError0, and Digitally Signed Driver Errors
A new update has been released for the Windows client that resolves some issues users were experiencing with Windows 10. Check out the latest blog for details!

April's Webinar: Protecting Your Data From Attack
In case you missed it, April's webinar has been posted!

Looking for support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you!
Rdp
Cook
(0)
Solved (Go to Solution)

Restore tab missing

my restore setting is grayed out on the mozy pro icon

0
AngelinaS
Moderator
(211)
Solution

Re: Restore tab missing

@Rdp  This link answers your question:  http://support.mozy.com/articles/en_US/Solution/Restore-Files-button-is-grayed-out

 

If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

 

JaredG
Moderator
(418)

Re: Restore tab missing

@Rdp

 

Were you able to follow the instructions from the link AngelinaS gave in the last post, and were you able to get the restore tab to show?

 

Please post any questions and comments.

 

Thank you,

Jared
Mozy Support
0
Tyler_W
Moderator
(72)

Re: Restore tab missing

@Rdp following up to make sure @AngelinaS answer fixed your problem. Please let us know if you have any additional questions.

Tyler W.
Community Moderator, L1 Team Lead
0
AngelinaS
Moderator
(211)

Re: Restore tab missing

@Rdp  Was the information provided in this thread helpful in answering your questions?


If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

 

 

0
JaredG
Moderator
(418)

Re: Restore tab missing

@Rdp

 

We feel that your question has been answered and the answer has now been marked as solved.

 

Thank you,

Jared
Mozy Support
0