We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Please help, my device no longer shows when I log-in to my mozy account
My laptop crashed (again) so I bought a new one last night. I loaded the mozy app onto the new laptop & now want to restore all my files & folders onto this new laptop. I logged into my mozy account to do the restore but my old device is not showing & I don't know where my files & folders are being held. Can anyone help me find my files & folders that should be stored somewhere in my mozy account so I can restore the files & folders onto my new laptop. I'm in panic mode, please help. thanks