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/t5/Restores/Local-Backup-Files-inaccessible/td-p/94067

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Local Backup Files inaccessible

I have a need to restore certain files on a local Mozy backup that was created with a previous computer. Another post here said that such files are open to regular transfer from my external drive to the new computer. However, when I try that, I am told that I do not have permission to copy, nor even to read the files. How do I go about acquiring permission to do that?

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Benjamin_C
Moderator
(240)

Re: Local Backup Files inaccessible

That actually isn't a Mozy problem specifically, as Mozy just stores the files and doesn't change permissions. Somehow your files are locked on that drive still though. In this case try googling 'Adding Read/Write permissions to a file/folder'. Then follow those steps for the files on that drive. 

Benjamin_C
~Mozy Support

PS: If a response has resolved your issue, please mark it as a solution to help the Mozy Community!
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JaredG
Moderator
(825)
Solution

Re: Local Backup Files inaccessible

@Costanoan_44

 

As Benjamin mentioned in his last post, this is not a specific Mozy issue, but here is a link to "answers.microsoft.com" with some information about permissions and how to again permission to files and folders.

 

I hope this is helpful.

 

Please post any questions or comments.

 

Thank you,

Jared
Mozy Support
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Re: Local Backup Files inaccessible

Thanks. That link did lead me to the three step solution that was needed before I could get the control I needed.  Appreciate the help.

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