We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.

http://community.mozy.com/t5/Restores/I-CAN-T-FIND-MY-POSTS/td-p/92368

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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!
momkat
Samurai Level 2
(80)
Solved (Go to Solution)

I CAN'T FIND MY POSTS!

WHERE CAN I FIND MY POSTS?   I HAVE FOLLOWED INSTRUCTIONS BUT NO ONE WILL HELP ME.  WHAT DO I NEED TO DO IN ORDER TO GET HELP?  I NEED HELP URGENTLY.  THANK YOU.  MAYBE A CASE HAS BEEN OPENED?

angelag
Community Manager
(1238)
Solution

Re: I CAN'T FIND MY POSTS!

@momkat,

 

I'm sorry to hear you're having a hard time locating your previous posts. I see you posted this weekend in THIS POST and were receiving help there from @Benjamin_C there as well. Try clicking on that link (THIS POST above) to access that other thread.

Angela G.
Community Moderator/Technical Support
ScottS1
Moderator
(182)

Re: I CAN'T FIND MY POSTS!

@momkat

 

Just curious if the suggestion was helpful for you? Do you have any other concerns locating your original post that we could answer?

 

Regards,

 

Scott

Mozy Support

0 Reps
ShawnL
Community Manager
(628)

Re: I CAN'T FIND MY POSTS!

@momkat - We're going to go ahead and mark this thread as resolved as you have another thread with more information and you are currently working with our support team on your restore questions in an open support case. 

 

Thanks!

Shawn L.
Community Manager
0 Reps