Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Announcements
Alert: Attention macOS High Sierra Users: We are aware there may be some compatibility issues between macOS High Sierra and Mozy. Your backed up data remains protected. We will continue to provide updates as they become available.

Latest from the Blog: Thinking About Signing Up for MozyPro?
Are you a new customer looking to protect your business data? Or maybe you're a MozyHome user who needs to make sure their work-related documents are protected and are thinking of upgrading to MozyPro? See why you should and how to do it in today's post...

September's Webinar: User Groups: What are they good for?
In case you missed it, today's webinar has been posted!
it-support
Warrior
(5)
Solved (Go to Solution)

Deleted File Search

Is there a way to search for any file that has been deleted for a certain time period?

AllanH
Moderator
(203)

Re: Deleted File Search

@it-support

 

Hi there,

 

You can restore files to a previous date from the backup client installed on the computer, or from the website:

 

To restore from the website, see:

 

http://support.mozy.com/articles/en_US/FAQ/How-to-restore-from-an-earlier-date

 

To restore from the backup client, see:

 

http://support.mozy.com/articles/en_US/FAQ/Restoring-files-from-the-restore-tab

 

Best!

 

 

 

 

AngelinaS
Moderator
(222)

Re: Deleted File Search

@it-support   Was the information provided in this thread helpful in answering your questions?


If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

0 Reps
JaredG
Moderator
(706)
Solution

Re: Deleted File Search

@it-support

 

Were you able to search for deleted files from a specific time period?  Also the search will only work within your retention period which is 30 days for Mozyhome customers, 60 days for Mozypro customers, and 90 days for Mozyenterprise customers from the date you are searching from.

 

For example today is July 5th and June has 30 days in the month so you would be able to search for deleted files as far back as June 5th.  If June had 31 days then you would only be able to search as far back as June 6th (just to be clear) for deleted files.

 

Please post any questions or comments.

 

Thank you, 

Jared
Mozy Support
0 Reps
ShawnL
Community Manager
(625)

Re: Deleted File Search

@it-support - Thank you for using our forums! Should you have any additional questions, please let us know and we will happy to assist you further.

 

Have a great day!
Shawn

Shawn L.
Community Manager
0 Reps