Alert: Attention macOS High Sierra Users: We are aware there may be some compatibility issues between macOS High Sierra and Mozy. Your backed up data remains protected. We will continue to provide updates as they become available.
Latest from the Blog: Thinking About Signing Up for MozyPro? Are you a new customer looking to protect your business data? Or maybe you're a MozyHome user who needs to make sure their work-related documents are protected and are thinking of upgrading to MozyPro? See why you should and how to do it in today's post...
Basically we try to give people a grace period before deleting their content from our servers. I went and checked and found Some data still on our servers from the last time it backed up. (about 18 GB worth). There is no guarantee how much longer it will stay nor if some of the data has been lost. If you want to do a restore, or continue backups, update your account as soon as possible!
Benjamin_C ~Mozy Support
PS: If a response has resolved your issue, please mark it as a solution to help the Mozy Community!
I see that your account has been activated again as of today and I still see all of your data on your account. The last backup from Dec 1st, 2015 is available for restore if you needed to restore any data.
Please post any other questions you may have and "accept as solution" the post that was the solution to your issue.