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KH5000
Cook
(1)
Solved (Go to Solution)

BAckup Windows 10/ New computer Windows 7 Pro

I need to do a full restore.  My backup is Windows 10, but my new computer is Windows 7 Pro.  I am hoping I do not have to purchase a Windows 10.  Has anyone successfully done this?  I see lots of Window 7 to 10, but not 10 to 7. Thank you!

PTNubs
Moderator
(272)
Solution

Re: BAckup Windows 10/ New computer Windows 7 Pro

@KH5000

Thanks for posting an unusual scenario!

 

The restore process from a Win10 backup to Win7 should be exactly the same as if you were to go 7 to 10.

The restore process downloads files.

 

If you need some references for the restore process, please refer to the page linked below.

Requesting Web Restore for All Files


Peter M
Community Moderator
Tyler_W
Moderator
(72)

Re: BAckup Windows 10/ New computer Windows 7 Pro

@KH5000

 

Just following up with you on this thread. Have you been able to successfully restore, following the instructions @PTNubs provided you?

Tyler W.
Community Moderator, L1 Team Lead
0
AngelinaS
Moderator
(222)

Re: BAckup Windows 10/ New computer Windows 7 Pro

@KH5000   Was the information provided in this thread helpful in answering your questions?


If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

0
JaredG
Moderator
(580)

Re: BAckup Windows 10/ New computer Windows 7 Pro

@KH5000

 

I'm seeing a full restore that started and completed on 10/06/16.  Do you have any other questions or comments?

 

If not then please mark the appropriate post as a solution.

 

Thank you,

Jared
Mozy Support
0
PTNubs
Moderator
(272)

Re: BAckup Windows 10/ New computer Windows 7 Pro

@KH5000

 

I second the note from @JaredG about a successful restore.

 

Just be sure to re-install Mozy on the Windows 7 build to ensure you continue backing up.

If we have addressed all of your concerns, please mark this thread as solved.


Peter M
Community Moderator
0
AngelinaS
Moderator
(222)

Re: BAckup Windows 10/ New computer Windows 7 Pro

@KH5000   Was the information provided in this thread helpful in answering your questions?


If this helped you, please like the response given and press Accept as Solution.

Thank you,

Angie
Moderator

 
0
JaredG
Moderator
(580)

Re: BAckup Windows 10/ New computer Windows 7 Pro

@KH5000

 

We have not heard back from you since your original post so I have marked the correct post as the solution.  However if you have any other questions please post in the Mozy community any time.

 

Thank you,

Jared
Mozy Support
0