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We no longer use the card we've been using to automatically pay our bill. How do I update the information?
Go to Solution.
10-18-2017 02:19 PM
You may update your credit card using these instructions:
To change your credit card information for your MozyHome account:
Please enter all required information 100% accurately in accordance with how the billing is set up for the credit card you want to use for Mozy backups.
The link below is to our knowledge base with the instructions posted above.
Please post any questions or comments.
10-19-2017 02:04 PM
Were you able to update your credit card?
10-20-2017 03:56 PM
I'm still not seeing that your credit card has been updated on your account. Did you see my first post with instructions on how to update your credit card?
10-23-2017 02:09 PM
We will now mark this thread as resolved. If you need anything else, don't hesitate to post a new topic!
Mozy Forum Moderator
10-25-2017 11:31 AM