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Jayne1
Cook
(0)
Solved (Go to Solution)

billed twice on same day

I was billed twice when I signed up on the same day.

 

Can you help me.

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JaredG
Moderator
(479)
Solution

Re: billed twice on same day

@Jayne1

 

Yes I see the double bill on your account.  Looks like you may have hit the submit button twice.  I have sent you a private message to verify that last 4 digits of the credit card on your account (don't reply here but to the private message I sent) and I'll submit for the refund for the second charge.

 

Thank you,

Jared
Mozy Support
0 Reps