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New from the Blog: Tour of your MozyHome Account
Join us for Part 1 in our series where we provide a detailed tour of the MozyHome account settings.

May's Webinar: How long does my data stay on Mozy servers?
This months webinar on 05/31 will look at the recent changes to the Mozy retention policies which gives users access to older versions of files for longer. Register today!

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My Account

Threads (869) Author Status Replies Date
Please, please IshmaelW Solved 4 03-07-2016 05:58 AM
Closing account amanzini Unsolved 2 03-08-2016 10:43 AM
3 computers only 2 being used GT1 Solved 2 03-07-2016 11:30 PM
Update payment sbtaylor Unsolved 6 02-12-2016 02:13 PM
Update credit card expiration date Blanche Unsolved 4 02-29-2016 04:43 PM
triple billing 1215 Unsolved 2 02-26-2016 02:35 PM
Trying to login to My Support and I get redirected to Login Attempt Failed IPValue Solved 7 02-18-2016 11:47 AM
Setup says Too many computers gumbogoblin Unsolved 6 02-15-2016 01:00 PM
Cancel account buckleyMO Unsolved 2 02-13-2016 09:04 AM
I havnt received my referral credit for friend who has made a back up. vryder Unsolved 15 02-15-2016 04:54 PM
Refund request cshermer Unsolved 3 02-21-2016 04:39 PM
billed twice oxabma Solved 1 02-21-2016 03:29 PM
Did not receive referral credit StuFL Solved 2 01-22-2016 09:16 AM
Separate Accounts payjucamp Solved 5 02-06-2016 02:19 PM
Credit Card Information basdms21 Solved 6 01-22-2016 12:58 PM
Credit Card Processed but Account still says it's not HBOP Solved 2 02-02-2016 03:14 PM
Mozy Home Account and Password JFD Solved 6 12-23-2015 12:27 PM
Epiration Stach53 Solved 4 01-18-2016 08:19 AM
Waiting for a refund for a different cancelled account KathrynFunk Unsolved 3 01-29-2016 09:21 AM
Credit Card from Different Country bee_mee Solved 4 01-20-2016 08:24 AM
Update card info problem jcordes Solved 7 08-21-2012 09:46 AM
Cancellation and Refund Callahan Unsolved 2 01-21-2016 11:52 AM
PLEASE HELP - only 1 backup of my 3 systems is available. sshansen Solved 4 09-16-2015 07:45 PM
Serious Account Renewal Problems with MozyHome Snowbound Solved 4 01-03-2016 11:46 AM
Refund for Bi Annual? asdf98 Solved 5 09-20-2015 08:48 AM
Refund carap413 Unsolved 9 09-15-2015 12:15 PM
cancel and refund AndreJNovak Solved 6 12-12-2015 12:19 PM
Whom do I contact to add stash to my account? danehy Solved 5 11-28-2015 06:39 PM
NO way to get in touch with support! jefftollefsen Solved 3 12-07-2015 08:00 PM
Billing rc1010 Solved 3 11-29-2015 02:18 PM