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Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...

September's Webinar: User Groups: What are they good for?
This months webinar on 09/27 will look at User Groups: what they are, how to use them and how to get the most benefit from them for your organization. Register today!

My Account

Threads (881) Author Status Replies Date
Cancel & refund mt_montgomery Solved 1 05-12-2016 03:19 AM
Refund for MozyHome Account adsanchez Solved 5 04-20-2016 08:21 PM
Downgrade MozyHome plan from 3 to 2 computers HakanB Solved 3 04-21-2016 02:32 PM
Request Refund after cancelling account bpowers Solved 4 04-20-2016 08:42 PM
Refund for a deleted account kretheme Solved 5 04-18-2016 01:08 PM
Double charged for my account renew. davidxu1990 Solved 5 03-24-2016 04:32 PM
Change Billing Failure Deletion policy brianpapay Solved 2 04-07-2016 09:56 AM
unidentified device hydrangea53 Solved 5 03-14-2016 09:36 AM
I would like to cancel my account and get a refund VGTRACY Solved 2 03-18-2016 02:18 PM
Cancel subscription enfocar Solved 2 03-19-2016 03:14 PM
Wrong billing GT1 Solved 5 03-07-2016 11:24 PM
Email re expired credit card mstoochie Unsolved 2 03-09-2016 10:05 AM
How to update email address for account statement emails Starburton Unsolved 4 03-10-2016 09:56 AM
Please, please IshmaelW Solved 4 03-07-2016 05:58 AM
Closing account amanzini Unsolved 2 03-08-2016 10:43 AM
3 computers only 2 being used GT1 Solved 2 03-07-2016 11:30 PM
Update payment sbtaylor Unsolved 6 02-12-2016 02:13 PM
Update credit card expiration date Blanche Unsolved 4 02-29-2016 04:43 PM
triple billing 1215 Unsolved 2 02-26-2016 02:35 PM
Trying to login to My Support and I get redirected to Login Attempt Failed IPValue Solved 7 02-18-2016 11:47 AM
Setup says Too many computers gumbogoblin Unsolved 6 02-15-2016 01:00 PM
Cancel account buckleyMO Unsolved 2 02-13-2016 09:04 AM
I havnt received my referral credit for friend who has made a back up. vryder Unsolved 15 02-15-2016 04:54 PM
Refund request cshermer Unsolved 3 02-21-2016 04:39 PM
billed twice oxabma Solved 1 02-21-2016 03:29 PM
Did not receive referral credit StuFL Solved 2 01-22-2016 09:16 AM
Separate Accounts payjucamp Solved 5 02-06-2016 02:19 PM
Credit Card Information basdms21 Solved 6 01-22-2016 12:58 PM
Credit Card Processed but Account still says it's not HBOP Solved 2 02-02-2016 03:14 PM
Mozy Home Account and Password JFD Solved 6 12-23-2015 12:27 PM