We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

My Account

Threads (889) Author Status Replies Date
Missing Case Management, My Cases and Live Chat... westonwaugh Solved 7 04-13-2017 09:19 PM
Updating Account Info jmw80 Solved 7 04-18-2017 11:12 AM
lost backup after subcription renewal on MAC Randy14u Solved 4 04-05-2017 11:05 AM
Charged twice for my monthly subscription awoods2662 Solved 2 04-05-2017 04:07 AM
Refund kfinn222 Solved 11 03-09-2017 09:08 AM
Re: error says I need more storage, pittierlynn Solved 5 02-13-2017 01:08 PM
differing biennial prices thunker Solved 1 02-02-2017 12:44 AM
I have one computer but billed for two mahanpots Solved 4 10-08-2010 07:23 PM
Cancel Account and Refund Eaglebob21 Solved 3 01-05-2017 01:26 PM
Refund Damador490 Solved 3 01-05-2017 06:57 AM
Obtaining a refund for the unused portion of my 2 year Mozy account. imackintouch Solved 3 01-08-2017 09:11 AM
Cancelled subscription and was locked out of support shaneearl Solved 5 01-02-2017 11:52 AM
Update credit card RetiredRay Solved 3 01-14-2017 10:03 AM
Help with changing my email address wbh Solved 7 01-13-2017 12:44 PM
Acct not used for over a year, refund Swuki Solved 5 01-19-2017 07:54 AM
Prorated refund jasonandamanda Solved 6 01-01-2017 04:58 PM
Update credit card woodyburt Solved 4 12-12-2016 04:29 PM
Cancel Account Pearson Solved 2 11-30-2016 04:47 PM
Refund? ecbdmd Solved 9 11-15-2016 08:44 AM
3 computer limit jmweiner Solved 4 12-04-2016 08:28 PM
Account canceled due to credit card expired jking4 Solved 6 11-11-2016 11:28 AM
Cancel Account and Refund sb2000 Solved 4 11-28-2016 11:12 AM
Cannot start backup, over limit tristram Solved 6 10-02-2016 05:59 AM
New Computer. Previous Backup on Mozy is not Visible. Need help please Imbatnan Solved 4 10-17-2016 10:57 AM
Sharing storage Tammygogo Solved 9 10-13-2016 11:51 AM
Subscription - Refunds soccerjeff7 Solved 2 10-15-2016 01:33 PM
Support Site Tour Normandroy Solved 4 10-08-2016 10:42 AM
Login Tammygogo Solved 13 09-21-2016 08:38 PM
No password reset malonetony83 Solved 9 09-06-2016 08:36 PM
Cannot access acccount malonetony83 Solved 4 09-06-2016 08:32 PM