Click to close the image preview

Showing results for 
Search instead for 
Do you mean 

Are you new to the Mozy Community? Get started by learning helpful tips and tricks.

Go to New to the Community
Announcements
Latest from the Blog: Mozy Reseller Bites Ransomware with Mozy Backup and Restore
Check out how a pet store used Mozy to recover from a ransomware attack.

Looking for Support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you!

My Account

Threads (882) Author Status Replies Date
Cancel Account and Refund Eaglebob21 Solved 3 01-05-2017 01:26 PM
Refund Damador490 Solved 3 01-05-2017 06:57 AM
Obtaining a refund for the unused portion of my 2 year Mozy account. imackintouch Solved 3 01-08-2017 09:11 AM
Cancelled subscription and was locked out of support shaneearl Solved 5 01-02-2017 11:52 AM
Update credit card RetiredRay Solved 3 01-14-2017 10:03 AM
Help with changing my email address wbh Solved 7 01-13-2017 12:44 PM
Acct not used for over a year, refund Swuki Solved 5 01-19-2017 07:54 AM
Prorated refund jasonandamanda Solved 6 01-01-2017 04:58 PM
Update credit card woodyburt Solved 4 12-12-2016 04:29 PM
Cancel Account Pearson Solved 2 11-30-2016 04:47 PM
Refund? ecbdmd Solved 9 11-15-2016 08:44 AM
3 computer limit jmweiner Solved 4 12-04-2016 08:28 PM
Account canceled due to credit card expired jking4 Solved 6 11-11-2016 11:28 AM
Cancel Account and Refund sb2000 Solved 4 11-28-2016 11:12 AM
Cannot start backup, over limit tristram Solved 6 10-02-2016 05:59 AM
New Computer. Previous Backup on Mozy is not Visible. Need help please Imbatnan Solved 4 10-17-2016 10:57 AM
Sharing storage Tammygogo Solved 9 10-13-2016 11:51 AM
Subscription - Refunds soccerjeff7 Solved 2 10-15-2016 01:33 PM
Support Site Tour Normandroy Solved 4 10-08-2016 10:42 AM
Login Tammygogo Solved 13 09-21-2016 08:38 PM
No password reset malonetony83 Solved 9 09-06-2016 08:36 PM
Cannot access acccount malonetony83 Solved 4 09-06-2016 08:32 PM
Archive packages ogee125 Solved 5 08-22-2016 03:28 PM
Account LogIn Failure Bella5 Solved 4 08-18-2016 07:12 AM
Deactivate Account? suzzzzer Solved 4 08-10-2016 08:51 PM
Cancellation and refund Johanna114 Solved 4 07-15-2016 05:43 AM
DATE and TiME of my last backup? attymcree Solved 11 04-24-2016 04:05 PM
Re: Can't register a new credit card DonnaSMillett Solved 4 06-28-2016 11:19 AM
dear MOZY sopport ZvikaFein Solved 4 07-02-2016 09:58 PM
Billing jgriffing Solved 4 06-12-2016 12:17 PM