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New from the Blog: How the Backup Process Works
Have you ever wondered what exactly is happening when you start a Mozy backup? This article explains the process in detail.

Take a Tour of the Mozy Admin Console
Take a tour of the Mozy Admin Console in Part 1, Part 2: Users & Machines, Part 3: SubPartners & SubAdmins, Part 4: Resources and Billing, and the most recent installment, Part 5: Graphs & Reports.

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My Account

Threads (874) Author Status Replies Date
Refund? ecbdmd Solved 9 11-15-2016 08:44 AM
3 computer limit jmweiner Solved 4 12-04-2016 08:28 PM
Account canceled due to credit card expired jking4 Solved 6 11-11-2016 11:28 AM
Cancel Account and Refund sb2000 Solved 4 11-28-2016 11:12 AM
Cannot start backup, over limit tristram Solved 6 10-02-2016 05:59 AM
New Computer. Previous Backup on Mozy is not Visible. Need help please Imbatnan Solved 4 10-17-2016 10:57 AM
Sharing storage Tammygogo Solved 9 10-13-2016 11:51 AM
Subscription - Refunds soccerjeff7 Solved 2 10-15-2016 01:33 PM
Support Site Tour Normandroy Solved 4 10-08-2016 10:42 AM
Login Tammygogo Solved 13 09-21-2016 08:38 PM
No password reset malonetony83 Solved 9 09-06-2016 08:36 PM
Cannot access acccount malonetony83 Solved 4 09-06-2016 08:32 PM
Archive packages ogee125 Solved 5 08-22-2016 03:28 PM
Account LogIn Failure Bella5 Solved 4 08-18-2016 07:12 AM
Deactivate Account? suzzzzer Solved 4 08-10-2016 08:51 PM
Cancellation and refund Johanna114 Solved 4 07-15-2016 05:43 AM
DATE and TiME of my last backup? attymcree Solved 11 04-24-2016 04:05 PM
Re: Can't register a new credit card DonnaSMillett Solved 4 06-28-2016 11:19 AM
dear MOZY sopport ZvikaFein Solved 4 07-02-2016 09:58 PM
Billing jgriffing Solved 4 06-12-2016 12:17 PM
How do I get a refund and cancel my account dfrench Solved 4 11-03-2015 07:40 PM
Refunds spauley Solved 3 06-06-2016 03:18 PM
Icancel payt Solved 4 05-17-2016 12:52 PM
Cancel & refund mt_montgomery Solved 1 05-12-2016 03:19 AM
Refund for MozyHome Account adsanchez Solved 5 04-20-2016 08:21 PM
Downgrade MozyHome plan from 3 to 2 computers HakanB Solved 3 04-21-2016 02:32 PM
Request Refund after cancelling account bpowers Solved 4 04-20-2016 08:42 PM
Refund for a deleted account kretheme Solved 5 04-18-2016 01:08 PM
Double charged for my account renew. davidxu1990 Solved 5 03-24-2016 04:32 PM
Change Billing Failure Deletion policy brianpapay Solved 2 04-07-2016 09:56 AM