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Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.

My Account

Threads (860) Author Status Replies Date
DATE and TiME of my last backup? attymcree Solved 11 04-24-2016 04:05 PM
Re: Can't register a new credit card DonnaSMillett Solved 4 06-28-2016 11:19 AM
dear MOZY sopport ZvikaFein Solved 4 07-02-2016 09:58 PM
Billing jgriffing Solved 4 06-12-2016 12:17 PM
How do I get a refund and cancel my account dfrench Solved 4 11-03-2015 07:40 PM
Refunds spauley Solved 3 06-06-2016 03:18 PM
Icancel payt Solved 4 05-17-2016 12:52 PM
Cancel & refund mt_montgomery Solved 1 05-12-2016 03:19 AM
Refund for MozyHome Account adsanchez Solved 5 04-20-2016 08:21 PM
Downgrade MozyHome plan from 3 to 2 computers HakanB Solved 3 04-21-2016 02:32 PM
Request Refund after cancelling account bpowers Solved 4 04-20-2016 08:42 PM
Refund for a deleted account kretheme Solved 5 04-18-2016 01:08 PM
Double charged for my account renew. davidxu1990 Solved 5 03-24-2016 04:32 PM
Change Billing Failure Deletion policy brianpapay Solved 2 04-07-2016 09:56 AM
unidentified device hydrangea53 Solved 5 03-14-2016 09:36 AM
I would like to cancel my account and get a refund VGTRACY Solved 2 03-18-2016 02:18 PM
Cancel subscription enfocar Solved 2 03-19-2016 03:14 PM
Wrong billing GT1 Solved 5 03-07-2016 11:24 PM
Email re expired credit card mstoochie Unsolved 2 03-09-2016 10:05 AM
How to update email address for account statement emails Starburton Unsolved 4 03-10-2016 09:56 AM
Please, please IshmaelW Solved 4 03-07-2016 05:58 AM
Closing account amanzini Unsolved 2 03-08-2016 10:43 AM
3 computers only 2 being used GT1 Solved 2 03-07-2016 11:30 PM
Update payment sbtaylor Unsolved 6 02-12-2016 02:13 PM
Update credit card expiration date Blanche Unsolved 4 02-29-2016 04:43 PM
triple billing 1215 Unsolved 2 02-26-2016 02:35 PM
Trying to login to My Support and I get redirected to Login Attempt Failed IPValue Solved 7 02-18-2016 11:47 AM
Setup says Too many computers gumbogoblin Unsolved 6 02-15-2016 01:00 PM
Cancel account buckleyMO Unsolved 2 02-13-2016 09:04 AM
I havnt received my referral credit for friend who has made a back up. vryder Unsolved 15 02-15-2016 04:54 PM