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New from the Blog: Tour of your MozyHome Account
Join us for Part 1 in our series where we provide a detailed tour of the MozyHome account settings.

May's Webinar: How long does my data stay on Mozy servers?
This months webinar on 05/31 will look at the recent changes to the Mozy retention policies which gives users access to older versions of files for longer. Register today!

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My Account

Threads (869) Author Status Replies Date
I have not had a back-up in several days. Karlene-PC Solved 4 05-01-2017 03:19 PM
Trying to renew subscription maxsez Solved 2 05-02-2017 11:28 AM
Refund needed - shady refund process ultimatt Solved 4 04-30-2017 11:19 AM
billed twice on same day Jayne1 Solved 1 05-01-2017 06:44 PM
Can't log in Mich29 Solved 8 04-27-2017 10:52 AM
Can't log in jgg21 Solved 5 12-17-2012 07:40 AM
Missing Case Management, My Cases and Live Chat... westonwaugh Solved 7 04-13-2017 09:19 PM
Updating Account Info jmw80 Solved 7 04-18-2017 11:12 AM
lost backup after subcription renewal on MAC Randy14u Solved 4 04-05-2017 11:05 AM
Charged twice for my monthly subscription awoods2662 Solved 2 04-05-2017 04:07 AM
Refund kfinn222 Solved 11 03-09-2017 09:08 AM
Re: error says I need more storage, pittierlynn Solved 5 02-13-2017 01:08 PM
differing biennial prices thunker Solved 1 02-02-2017 12:44 AM
I have one computer but billed for two mahanpots Solved 4 10-08-2010 07:23 PM
Cancel Account and Refund Eaglebob21 Solved 3 01-05-2017 01:26 PM
Refund Damador490 Solved 3 01-05-2017 06:57 AM
Obtaining a refund for the unused portion of my 2 year Mozy account. imackintouch Solved 3 01-08-2017 09:11 AM
Cancelled subscription and was locked out of support shaneearl Solved 5 01-02-2017 11:52 AM
Update credit card RetiredRay Solved 3 01-14-2017 10:03 AM
Help with changing my email address wbh Solved 7 01-13-2017 12:44 PM
Acct not used for over a year, refund Swuki Solved 5 01-19-2017 07:54 AM
Prorated refund jasonandamanda Solved 6 01-01-2017 04:58 PM
Update credit card woodyburt Solved 4 12-12-2016 04:29 PM
Cancel Account Pearson Solved 2 11-30-2016 04:47 PM
Refund? ecbdmd Solved 9 11-15-2016 08:44 AM
3 computer limit jmweiner Solved 4 12-04-2016 08:28 PM
Account canceled due to credit card expired jking4 Solved 6 11-11-2016 11:28 AM
Cancel Account and Refund sb2000 Solved 4 11-28-2016 11:12 AM
Cannot start backup, over limit tristram Solved 6 10-02-2016 05:59 AM
New Computer. Previous Backup on Mozy is not Visible. Need help please Imbatnan Solved 4 10-17-2016 10:57 AM