We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

My Account

Threads (889) Author Status Replies Date
Accessing "Other Devices" archline Unsolved 0 02-20-2018 10:49 PM
Re: Upgrade Plan Greg1031 Solved 5 06-22-2017 12:55 PM
Unable to Login Gizmo_tech_man Unsolved 1 02-17-2018 04:24 PM
Contacting Mozy about my account GeorgeDeutsch Unsolved 11 02-03-2018 06:05 PM
Cancel subscription on a future date trogers313 Unsolved 2 02-10-2018 10:00 AM
Customer service mrolean Solved 4 01-21-2018 06:53 PM
Adding a computer WDeV44 Solved 3 01-19-2018 07:57 AM
billed twice on same day Jayne1 Solved 2 05-01-2017 06:44 PM
Credit Card change mjw Solved 9 04-26-2012 10:33 AM
Terminatin my account lejho3748 Solved 7 01-03-2018 11:08 PM
Looking for Prorated Refund codeman1972 Solved 4 05-02-2015 07:11 PM
Cancel Account nicholas5271 Solved 3 09-16-2017 04:58 PM
credit update bertha_42 Solved 4 10-18-2017 02:19 PM
Closing account amanzini Solved 3 03-08-2016 10:43 AM
Where can I find my charges itemized? ACC Solved 4 09-14-2017 11:09 PM
Canceled my account, need a refund please! Buai Solved 6 09-13-2017 07:50 AM
Re: BAD CUSTOMER SERVICE! tmtstn Solved 4 08-23-2017 08:05 AM
Downgrade from paid to free momkat Solved 5 08-10-2017 06:12 AM
Downgrade from paid to free momkat Solved 2 08-09-2017 03:08 PM
Downgrade from paid to free momkat Solved 1 08-09-2017 03:11 PM
Re: Cancel Account csur17 Solved 5 06-22-2017 01:34 PM
New restore Page - Date formats rleeden Solved 5 01-07-2011 07:54 AM
Cancel Account and prorated refund kzgriffith Solved 3 06-09-2017 03:09 PM
I would like to download from paid to free account dcc700 Solved 6 06-04-2017 09:50 AM
Downgrade TFK3 Solved 3 05-30-2017 10:03 AM
I have not had a back-up in several days. Karlene-PC Solved 5 05-01-2017 03:19 PM
Trying to renew subscription maxsez Solved 2 05-02-2017 11:28 AM
Refund needed - shady refund process ultimatt Solved 4 04-30-2017 11:19 AM
Can't log in Mich29 Solved 8 04-27-2017 10:52 AM
Can't log in jgg21 Solved 5 12-17-2012 07:40 AM