Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Top Solution Authors
User Accepted Solutions Count
1

Are you new to the Mozy Community? Get started by learning helpful tips and tricks.

Go to New to the Community
Most Liked Users
Announcements
Are you registered for the Mozy Community?
The Mozy Community is a fantastic place to ask questions, get support, and provide valuable input on other issues and feature requests. If you're not, go ahead and register for the Mozy Community today!

If you are registered, but unsure how to participate, learn how to create a new forum topic, or how to reply to a forum topic in the Mozy Community.


Upcoming Webinar: Make Sure you're Covered for the New Year!
How do you know if you’re getting top performance from the Mozy backup software? In our first webinar for 2017 you’ll learn about file selection, scheduling and performance options. You’ll also learn how to avoid common mistakes that might impede backup performance. Join us on January 25 at 10:00 a.m. MST for this hour-long webinar.

Register to join this webinar HERE.

My Account

Threads (856) Author Status Replies Date
Help with changing my email address wbh Solved 6 01-13-2017 12:44 PM
Update credit card RetiredRay Solved 2 01-14-2017 10:03 AM
Cancelled subscription and was locked out of support shaneearl Solved 4 01-02-2017 11:52 AM
Obtaining a refund for the unused portion of my 2 year Mozy account. imackintouch Solved 2 01-08-2017 09:11 AM
Refund Damador490 Solved 2 01-05-2017 06:57 AM
Cancel Account and Refund Eaglebob21 Solved 2 01-05-2017 01:26 PM
Prorated refund jasonandamanda Solved 6 01-01-2017 04:58 PM
Update credit card woodyburt Solved 4 12-12-2016 04:29 PM
Cancel Account Pearson Solved 2 11-30-2016 04:47 PM
Refund? ecbdmd Solved 9 11-15-2016 08:44 AM
3 computer limit jmweiner Solved 4 12-04-2016 08:28 PM
Account canceled due to credit card expired jking4 Solved 6 11-11-2016 11:28 AM
Cancel Account and Refund sb2000 Solved 4 11-28-2016 11:12 AM
Cannot start backup, over limit tristram Solved 6 10-02-2016 05:59 AM
New Computer. Previous Backup on Mozy is not Visible. Need help please Imbatnan Solved 4 10-17-2016 10:57 AM
Sharing storage Tammygogo Solved 9 10-13-2016 11:51 AM
Subscription - Refunds soccerjeff7 Solved 2 10-15-2016 01:33 PM
Support Site Tour Normandroy Solved 4 10-08-2016 10:42 AM
Login Tammygogo Solved 13 09-21-2016 08:38 PM
No password reset malonetony83 Solved 9 09-06-2016 08:36 PM
Cannot access acccount malonetony83 Solved 4 09-06-2016 08:32 PM
Archive packages ogee125 Solved 5 08-22-2016 03:28 PM
Account LogIn Failure Bella5 Solved 4 08-18-2016 07:12 AM
Deactivate Account? suzzzzer Solved 4 08-10-2016 08:51 PM
Cancellation and refund Johanna114 Solved 4 07-15-2016 05:43 AM
DATE and TiME of my last backup? attymcree Solved 11 04-24-2016 04:05 PM
Re: Can't register a new credit card DonnaSMillett Solved 4 06-28-2016 11:19 AM
dear MOZY sopport ZvikaFein Solved 4 07-02-2016 09:58 PM
Billing jgriffing Solved 4 06-12-2016 12:17 PM
How do I get a refund and cancel my account dfrench Solved 4 11-03-2015 07:40 PM