We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Hi! I just paid my renewal and am poking around the site. I need a refresher as to why my bill is so high and can't find an itemized list of charges. Does anyone know where I can find that? It may be all correct, but I only see "x" amount per month over 21 months and it is not equal to what I am paying? What tis the extra storage cost per year? And.. I know I bought more space last year, but does that automatically come with additional computers added to your account. It says I am paying for four, but I don't think I ever had that before. If so, that is odd because we only have two computers. Additionally, I bought more storage, but it doesn't look like we need it, but would like to talk to someone about it. Thoughts? Thanks!
To help clarify what Scott has posted I wanted to break down the largest cost on your account which are the several 20 GB add-ons which cost $42 each per 2 years ($2 per month per 20 GBs each for 21 months and you get 3 months free on a biennial plan) on top of the $209.79 125 GB biennial base plan price.
So if you add up all the 20 GB add-ons you have on your account at $42 per two years. That's where your biggest cost is coming from.