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jmw80
Elite Level 1
(15)
Solved (Go to Solution)

Updating Account Info

Having just updated my account info I am wondering if the charges will be taken off and my account reactived immediately.

Always,

Jean

0 Reps
ShawnL
Community Manager
(146)

Re: Updating Account Info

@jmw80 - It doesn't look like you have received an answer to your question. Let me have a technician look at this right away and get back with you. 

 

Thanks!

Shawn L.
Community Manager
AngelinaS
Moderator
(220)
Solution

Re: Updating Account Info

@jmw80   Yes, I see the update was successful, and your account has been renewed.  And your backup is successful.

 

If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

ScottS1
Moderator
(127)

Re: Updating Account Info

@jmw80

 

Hello, it appears that the account is active. Do you have any other concerns? We will be marking the thread as a solution soon. Let us know if you still need assistance.

 

Regards,

 

Scott

Mozy Support

jmw80
Elite Level 1
(15)

Re: Updating Account Info

Thanks, ScottS1.  All  is well now.

Always,

Jean

jmw80
Elite Level 1
(15)

Re: Updating Account Info

AngelinaS, Thanks.  All is well now.

Always,

Jean

jmw80
Elite Level 1
(15)

Re: Updating Account Info

Thanks, ShawnL 

All is well now.  Your techies did the job for me.

Always,

Jean

ShawnL
Community Manager
(146)

Re: Updating Account Info

@jmw80 - Glad to hear that everything is up and running again! Please let us know if we can help with anything else in the future. 

 

Thank you for using the Mozy forum!

Shawn L.
Community Manager
0 Reps