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Having just updated my account info I am wondering if the charges will be taken off and my account reactived immediately.
Go to Solution.
04-18-2017 11:12 AM
@jmw80 - It doesn't look like you have received an answer to your question. Let me have a technician look at this right away and get back with you.
04-18-2017 01:31 PM
@jmw80 Yes, I see the update was successful, and your account has been renewed. And your backup is successful.
If this helped you, please like the response given and press Accept as Solution.
04-18-2017 04:14 PM
Hello, it appears that the account is active. Do you have any other concerns? We will be marking the thread as a solution soon. Let us know if you still need assistance.
04-19-2017 11:38 AM
Thanks, ScottS1. All is well now.
04-19-2017 12:03 PM
AngelinaS, Thanks. All is well now.
All is well now. Your techies did the job for me.
04-19-2017 12:08 PM
@jmw80 - Glad to hear that everything is up and running again! Please let us know if we can help with anything else in the future.
Thank you for using the Mozy forum!
04-19-2017 01:35 PM