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Take a tour of the Mozy Admin Console in Part 1, Part 2: Users & Machines, Part 3: SubPartners & SubAdmins, Part 4: Resources and Billing, and the most recent installment, Part 5: Graphs & Reports.

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Subscription - Refunds

I have blindly paid my Mozy subscription for many years but after 5 minutes of research on the web it is quite clear that Mozy offers an inferior product at a much higher cost.  Services like a competitor, a competitor and acronis all offer unlimited storage at a much cheaper price point with the same cloud and external drive capabilities.  Worse, Mozy does not allow pro rated refunds after the first 90 days of a subscription renewal even a 2 year renewal.  That's just bad business.  i truly have not stake in any of these other companies, i'm just a regular consumer who does not like being taken advantage of.


Re: Subscription - Refunds

@soccerjeff7   This topic is being answered via the case that was created.


Thank you,



Re: Subscription - Refunds



I've marked this thread as solved since this matter will be resolved through a support case.


Thank you,

Mozy Support