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Need response & help.
Go to Solution.
02-13-2017 01:08 PM
Are you looking for more help other than what you posted here?
02-14-2017 01:30 PM
@pittierlynn - Do you need any additional help?
02-25-2017 04:46 PM
@pittierlynn First you need to determine how much storage you need. This can be done by reviewing the Storage Used on the Files and Folders tab of the Mozy Preferences tab. Then you will want to go to your online account page. This link, http://support.mozy.com/articles/en_US/FAQ/How-can-I-add-additional-storage-space explains how to add more storage. This link, http://support.mozy.com/articles/en_US/FAQ/What-is-the-best-MozyHome-pricing-plan-for-me explains pricing for the 50GB and 125GB base plan.
Once you have two additions to a MozyHome 50GB plan, it is best to upgrade to the 125GB base plan as the cost will be the same. If additional storage is needed, you can continue adding more.
If this helped you, please like the response given and press Accept as Solution.
02-27-2017 04:39 PM
Has you issue be resolved yet? Please post any questions or comments,
02-28-2017 03:03 PM
It's been a while since we've heard from you, we're hoping this means it's resolved. I do still have my case open with you for the time being, so feel free to respond there, but otherwise we're going to go ahead and mark this thread as resolved.
03-02-2017 01:58 PM