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/t5/My-Account/No-password-reset/td-p/88342

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maloneto...

Sensei Level 1
(28)
Solved (Go to Solution)

No password reset

I'm not getting a password reset email

0 Reps
angelag
Community Manager
(1238)

Re: No password reset

@malonetony83,

 

I'm very sorry to hear that you are having problem with this. I don't show an account under the email you've logged into the Community with, and in the interest of keeping your information secure (since we don't recommend posting your email address in public forums) I'm going to go ahead and send you a private message to request your account information.

 

 

Angela G.
Community Moderator/Technical Support
0 Reps
maloneto...

Sensei Level 1
(28)

Re: No password reset

Ok thanks sorry iade two posts! Sorry
0 Reps
maloneto...

Sensei Level 1
(28)

Re: No password reset

How do I find private message? Please
0 Reps
angelag
Community Manager
(1238)
Solution

Re: No password reset

@malonetony83,

 

In the upper left hand corner of your screen, next to your user name and icon, you should see a little envelope image with a 1 (or other number) next to it. Click on that and you can access the inbox.

 

profile.png

Angela G.
Community Moderator/Technical Support
maloneto...

Sensei Level 1
(28)

Re: No password reset

I think I found it
0 Reps
PTNubs
Moderator
(272)

Re: No password reset

@malonetony83

If this issue is resolved, please mark it as a solution.

Thanks.


Peter M
Community Moderator
0 Reps
Tyler_W
Moderator
(72)

Re: No password reset

@malonetony83

 

Has this issue been resolved?

Tyler W.
Community Moderator, L1 Team Lead
0 Reps
maloneto...

Sensei Level 1
(28)

Re: No password reset

Yes thank you

ShawnL
Community Manager
(628)

Re: No password reset

@malonetony83

 

Thank you for using the Mozy forums! Please let us know if we can be of further assistance!

 

Have a great day!

Shawn L.
Community Manager
0 Reps