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ardisius
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My iMac computer has died, and I will not be replacing it as my workplace computer is a Windows PC

My iMac computer has died, and I will not be replacing it as my workplace computer is a Windows machine and backs up through my company's system.  BUT...I desperately need to access my backed up files from my iMac as some of them are Windows-readable.  How can I restore/recover/download my iMac files from Mozy to my workplace (Windows) computer?

06-26-2012 11:58 AM

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jeffwi
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Re: My iMac computer has died, and I will not be replacing it as my workplace computer is a Windows

ardisious,

 

Thank you for your post.

 

If you need to restore your files, do so first with a web restore. Then delete your Mac machine and then activate your Windows machine. But be SURE to restore first if you need the files, cause once the windows machine is deleted the files won't be restorable.  Here is a Link that will give you instrucions on performing a web restore.

 

Jeffwi

Mozy Support

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06-27-2012 12:33 PM

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