We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Fortunately you used the same email address, so I was able to find the deleted account without a problem. I have issued the refund, but please allow 7-10 business days for it to appear on your card. I've also sent you confirmation in a private message.
I too deleted my account and would like a prorated refund. I created a new free account with the same e-mail address so that I would be able to request the refund on this board. Please send me an e-mail confirming that the refund will be processed.