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One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

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TFK3
Spy
(5)
Solved (Go to Solution)

Downgrade

Please downgrade my account to free.

angelag
Community Manager
(1238)
Solution

Re: Downgrade

Hi @TFK3,

 

This requires some personal information, so I've gone ahead and created a case via our Support System and reached out to you by email. Please reply to my email in order to verify your information and help complete this task.

Angela G.
Community Moderator/Technical Support
0 Reps
ScottS1
Moderator
(182)

Re: Downgrade

@TFK3

 

It appears Angela can assist you further regarding this issue via a ticket created. If you have any further questions, please let us know in this thread if you like. But she should be in touch with you and communication will resume via the case created.

 

Regards,

 

Scott

Mozy Support

0 Reps
ShawnL
Community Manager
(628)

Re: Downgrade

@TFK3 - It looks like your request was taken care of through a support case. I am going to mark this thread as resolved, but if you have any additional questions, please let us know. 

 

Thank you for using the Mozy forums!

Shawn L.
Community Manager
0 Reps