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/t5/My-Account/Deactivate-Account/td-p/87967

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suzzzzer
Cook
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Deactivate Account?

I have not been using Mozy like I hoped and am at peace with what I have paid for a year's worth.

 

My question is, can I de-activate my plan so I don't get automatically enrolled in a new plan next year? I see that is happening with other people and I don't want any surprises or have to remember in 6 months to check on this.

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username...

Master Level 1
(2984)
Solution

Re: Deactivate Account?


suzzzzer wrote:

I have not been using Mozy like I hoped and am at peace with what I have paid for a year's worth.

 

My question is, can I de-activate my plan so I don't get automatically enrolled in a new plan next year? I see that is happening with other people and I don't want any surprises or have to remember in 6 months to check on this.


See if this link helps you:

https://support.mozy.com/articles/en_US/Documentation/mozy-c-stop-using-mozy

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suzzzzer
Cook
(0)

Re: Deactivate Account?

Thanks!!

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AllanH
Moderator
(203)

Re: Deactivate Account?

Marking this thread solved. Thanks!

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ShawnL
Community Manager
(628)

Re: Deactivate Account?

@suzzzzer

 

Thank you for using the Mozy forums! Please let us know if you have any additional questions and our community members will be happy to help!

 

Have a great day!

Shawn L.
Community Manager
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