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Latest from the Blog: Leadership in Small Business 101, Part 3: How to Plan and Execute for Growth
If you are a small business owner, you know that not only is growth is important, but being prepared to keep up with that growth is really important as well. Learn more about planning for growth, and executing strategies...

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Closing account

I want to close my account and get a refund since I was billed less than 90 days ago. Please confirm how this is done since it is nowhere to be found on your support portal.

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Admin Emeritus

Re: Closing account

I'm sorry it looks like this has not been addressed in the community. But I think this is one that a support agent has to handle. Let me get someone involved.

Zach M.
Community Manager
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Re: Closing account

We are sorry to see you go.  I see that that you have canceled your account and that you are within the 90 day grace period for prorated refunds which I have given back to your credit card and will take 7 to 10 business days to complete.


Please post any questions or comments.


Thank you,



Mozy Support
0 Reps

Re: Closing account

Thank you.  I'll look for the refund to my credit card.


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