We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
I canceled my Mozy account, but did not receive a refund or any kind of confirmation. After canceling my account I lost access to it and have been unable to login to request the refund or get any type of support help. Had to make a temporary account to get access to this forum. Talk about frustrating...
The previous account may have been initially created with this address: <<REMOVED>>. But that address is no longer in service. I received my renewal notice (see below) at my most recent email address: <<REMOVED>>
Thank you for using MozyHome!
Your account is set for auto-renewal, so you can enjoy uninterrupted protection from your MozyHome backup. Your MozyHome 50 GB biennial subscription will renew on 06/27/17, and your credit card ending in <<REMOVED>> will then be charged $125.79 to keep your MozyHome 50 GB subscription current.
If you wish to update your payment method, make changes to your MozyHome 50 GB subscription plan or cancel your account, please visit your account page athttps://secure.mozy.com/login.