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Cancel Account

How do I cancel my current un-used account.  I had a computer failure and had to get a New computer.  Mozy has never been on this new computer, but my unuse account seems to active for billing due in Dec.  I need out!


Re: Cancel Account

We would be happy to help with this! The best way to cancel a MozyHome account is at by signing in and cancelling there! Details for how to do that are listed here:

~Mozy Support

PS: If a response has resolved your issue, please mark it as a solution to help the Mozy Community!

Re: Cancel Account



I see that you were able to cancel your account a couple of days ago, so I've gone a head and marked this thread as solved.


Thank you,

Mozy Support
0 Reps