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How do I cancel my current un-used account. I had a computer failure and had to get a New computer. Mozy has never been on this new computer, but my unuse account seems to active for billing due in Dec. I need out!
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09-16-2017 04:58 PM
We would be happy to help with this! The best way to cancel a MozyHome account is at Mozy.com by signing in and cancelling there! Details for how to do that are listed here:http://support.mozy.com/articles/en_US/FAQ/How-do-I-cancel-my-MozyHome-account
09-16-2017 06:48 PM
I see that you were able to cancel your account a couple of days ago, so I've gone a head and marked this thread as solved.
09-18-2017 02:13 PM
CANCEL MY ACCOUNT PLEASE
01-04-2018 07:09 AM