We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
I'm very sorry to hear that you've decided to cancel your account. I pulled up the account associated with the email address on your Community Profile and it looks like your account is already canceled as of 08/19/12. Unless you have another account under a different email?
Please do not post your email here in the public forum, if you do have a different account under another email, please PM it to me by clicking on my username, and sending me a message. I'd like to look up your account and see if I can find any related information.
I see that you've now deleted the account as per the support case that we have which is resolved. I'm going to go ahead and also mark this thread as solved, but please don't hesitate to let me know if you have any further questions or concerns.