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Solved (Go to Solution)

Cancel Account and Refund

I have canceled my account 1-5-17 and removed the software from my computer. You billed me $65.89 1-2-17 as a renewal and I would appreciate received my refund.

0
angelag
Community Manager
(1191)
Solution

Re: Cancel Account and Refund

@Eaglebob21,

 

I'm sorry to see that you decided to cancel your account. It looks like you've already worked with one of our support technicians regarding this and the refund was applied yesterday. You should see that on your statements in 1-7 business days.

 

Please feel free to mark this thread as resolved by clicking "Accept as Solution" or let us know if there is anything else we can help you with.

Angela G.
Community Moderator/Technical Support
0
JaredG
Moderator
(654)

Re: Cancel Account and Refund

I have take the liberty of marking this thread as solved

 

Thank you,

Jared
Mozy Support
0
ShawnL
Community Manager
(617)

Re: Cancel Account and Refund

@Eaglebob21 - Please let us know if there are any additional questions we can help answer for you.

Thank you for using the Mozy forum!

Shawn L.
Community Manager
0