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I've clicked on the link to verify my email 15 times and it still say's
Verify email required, so I click on the link and it say's already verified login here! That doesn't work either!!!
Everything I try takes me back to login and around and around we go! Please fix your web page!!!! I am ready to cancel this account and I can't even do that!!!
Solved! Go to Solution.
I show that your account is fully verified, so you don't have to verify anymore, what happens when you try to log in? Does it just fail? Have you tried resetting the password?
When I try to log in it repeats the msg. you must verify your email! It is ridiculous to go round and round like this! I just want to cancel my Mozy acct. but you have to log in to even do that!
My condolences for all these frustrations you've encountered. If you are having trouble logging in, and have already clicked on "Forgot password" and followed all the steps...
Please consider filling out this form for login help:
I'm very sorry that this was such a frustrating process for you. I see that your case has been resolved and you've opted to cancel your account, so we're going to go ahead and mark this thread as solved since you no longer want to work towards a resolution. We hope you are willing to give Mozy another chance some time in the future.