We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
I feel like Alice and I've fallen down the rabbit hole! I still cannot sign in and none of the responses I've received has resolved the problem! Yet now you are saying it is resolved!!!
The only response I expect to receive is actually resolving the situation of NOT being able to sign in!!
I am NOT willing to reset my password! I shouldn't have to! I opened the acct. with my email: firstname.lastname@example.org and my usual password! Yet I am still getting the message that I have to verify my email.!!! When I clicked on the lastest link it opened a page that said you DON'T have to verify the account it has been verified! with a login and when I click on it I just get the SAME MESSAGE!
Please tell me then why I keep getting the same msg., same page: "you must verify your email in order to sign in???? If you can resolve the situation I would love to hear from you otherwise I don't want another response! I am sick of the run around!