Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
I feel like Alice and I've fallen down the rabbit hole! I still cannot sign in and none of the responses I've received has resolved the problem! Yet now you are saying it is resolved!!!
The only response I expect to receive is actually resolving the situation of NOT being able to sign in!!
I am NOT willing to reset my password! I shouldn't have to! I opened the acct. with my email: email@example.com and my usual password! Yet I am still getting the message that I have to verify my email.!!! When I clicked on the lastest link it opened a page that said you DON'T have to verify the account it has been verified! with a login and when I click on it I just get the SAME MESSAGE!
Please tell me then why I keep getting the same msg., same page: "you must verify your email in order to sign in???? If you can resolve the situation I would love to hear from you otherwise I don't want another response! I am sick of the run around!