New from the Blog: Tour of your MozyHome Account
Join us for Part 1 and 2 in our series where we provide a detailed tour of the MozyHome account settings.
May's Webinar: How long does my data stay on Mozy servers? This months webinar on 05/31 will look at the recent changes to the Mozy retention policies which gives users access to older versions of files for longer. Register today!
Looking for Support? Create a new post with your question and our community members and moderators will be happy to help answer it for you!
I feel like Alice and I've fallen down the rabbit hole! I still cannot sign in and none of the responses I've received has resolved the problem! Yet now you are saying it is resolved!!!
The only response I expect to receive is actually resolving the situation of NOT being able to sign in!!
I am NOT willing to reset my password! I shouldn't have to! I opened the acct. with my email: firstname.lastname@example.org and my usual password! Yet I am still getting the message that I have to verify my email.!!! When I clicked on the lastest link it opened a page that said you DON'T have to verify the account it has been verified! with a login and when I click on it I just get the SAME MESSAGE!
Please tell me then why I keep getting the same msg., same page: "you must verify your email in order to sign in???? If you can resolve the situation I would love to hear from you otherwise I don't want another response! I am sick of the run around!