Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
To remove the any unwanted file(s) from the Mozy backup, simply deselect the file(s) from the MozyHome settings and run a backup. Because Mozy only backs up what you've selected, the next backup will mark those files for deletion and that will free up the space taken by those files.
To de-select files, Open Mozy settings> Click on File System tab> find the archive files you want to remove and remove the check marks next to them. Once you un-check them you should see the total usage change at the bottom of the settings window. Click OK to save the changes and start a backup. Once the backup is completed check your account for total space used.
Let us know if you have any questions.
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