We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
To remove the any unwanted file(s) from the Mozy backup, simply deselect the file(s) from the MozyHome settings and run a backup. Because Mozy only backs up what you've selected, the next backup will mark those files for deletion and that will free up the space taken by those files.
To de-select files, Open Mozy settings> Click on File System tab> find the archive files you want to remove and remove the check marks next to them. Once you un-check them you should see the total usage change at the bottom of the settings window. Click OK to save the changes and start a backup. Once the backup is completed check your account for total space used.
Let us know if you have any questions.
If a response has resolved your issue please mark it as a solution to help the Mozy community.