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/t5/Mozy-for-Windows/uninstall-problems/td-p/93521

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norval33
Cook
(0)
Solved (Go to Solution)

uninstall problems

 

 Tell me if I'm UNINSTALLED----PLEASE

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ScottS1
Moderator
(182)
Solution

Re: uninstall problems

@norval33

 

I see that your account still exists for a 50 GB account. If you want to see if the software is uninstalled, please follow these steps:

 

- For Windows, go to Programs and Features

- Locate MozyHome

 

If it is there, right-click and Uninstall the software. Once done, it will be uninstalled. Are you intending on cancelling the account as well? Also, for Mac it's as simple as locating MozyHome in the Applications folder and moving it into the Trash.

 

Regards,

 

Scott

Mozy Forum Moderator

JaredG
Moderator
(825)

Re: uninstall problems

@norval33

 

Have all your questions been answered?

 

Please post any other questions or comments.

 

Thank you,

Jared
Mozy Support
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JaredG
Moderator
(825)

Re: uninstall problems

@norval33

 

We haven't heard back from you.  Please let us know if you any further questions.

 

Thank you,

Jared
Mozy Support
0 Reps