We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
I see that your account still exists for a 50 GB account. If you want to see if the software is uninstalled, please follow these steps:
- For Windows, go to Programs and Features
- Locate MozyHome
If it is there, right-click and Uninstall the software. Once done, it will be uninstalled. Are you intending on cancelling the account as well? Also, for Mac it's as simple as locating MozyHome in the Applications folder and moving it into the Trash.