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How can I restore single file from old computer to new with free MOZY Home?
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You should be able to just do a normal web restore. See this article for details:
I just want to restore one folder, my downloads.
Can I do this with the free version?
Please list the steps.
If I follow the directions with the link you suggest, there is no option for just selecting one folder.
I do not want a host of duplicated.
@Jeanne Yes, You click on the computer name, then the C folder, and continue clicking on the folder names to navigate to the folder you need to restore. Once you see the folder you want to restore, place a check mark in the box that is to the left of the folder name. If the total size of what is to be restore is greater than 1GB, you will want to use the Large Download option listed under the View Action pane. If it is less than 1GB for the total size, you can use the "Download" Button that appears at the right.
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I'm afraid that I'll lose data from my old computer when I download MOZY onto the new computer.
Please tell me what steps I need to do before the actual data transfer in order to transfer just my downloads from the old to the new.
You won't loose any of your data when you do a restore as long as you don't delete the computer from your account.
Even if you start backing up data on your new computer that's not from your old computer, since Mozyhome and Mozyhome free accounts have 30 days to restore data after a backup that doesn't have the original data from another computer or if the files are deleted from the computer or removed from the backup selection, and again as long as you don't delete the computer from your account.
Here is a link to our knowledge base with instructions on how to restore from the web a single file or folder from your backup:
Please post any other questions or comments.
But only "this computer" is an option. I can't access my old computer to transfer files to the new one.
Do I try to restore "downloads" only from the old computer to the new online?
If so, my only option is "restore all files" which I do not want to do.
If I use the desktop MOZY, the old computer is not listed.
I got 2 (two) zipped files when I tired to download my "download" file from old to new computer.
I just downloaded MOZY on my new computer.
On my home screen, under this PC, C drive, users, I see 2 users.
I want to restore only my downloads from the old computer, nothing else.
Who are the 2 users???
Is one from the old and the other from the new computer?
Which is which?
I have an option to either overwrite existing files or to rename copy if original file exists.
I don't want to do either.
My goals are:
1. to just get MOZY to restore downloads file from the old computer,
2. backup new computer.