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Can't find link anywhere to download older version of mozy home so that I can install it on Windows 10 without getting an
Solved! Go to Solution.
I'm very sorry to hear that you're having a problem with this. Unfortunately this is an issue with some machines running Windows 10 having an issue with the SHA-2 update in our latest clients. We're currently working on a fix, but for now we have a work around that will allow you to install a slightly-older version of Mozy on the machine and run that until a solution is found. To fix it:
1. Uninstall that partial install by going to Start > All Programs > MozyHome > Uninstall
2. Reboot the computer
3. Reinstall this slightly older version of the software here:
4. Once you have it reinstalled, make sure to reselect your files for backup by following the steps in this article:
@ReadyToQuit Was the information provided in this thread helpful in answering your questions?
If this helped you, please like the response given and press Accept as Solution.
I can see that your backups are working now as of the last backup yesterday running Mozy 22.214.171.1242.
Please post any questions or comments, otherwise please mark the appropriate post as the solution.
Please let us know if you've found any of our suggestions to be helpful. We will mark this topic as resolved shortly.
It looks like it's been a while since we have heard from you. We're hoping this means that you were able to resolve the issue, and I"m going to mark this thread as resolved. Please don't hesitate to let us know if there is anything further we can help you with either here or by contacting support.
@ReadyToQuit - Please let us know if you need any additional help and thank you for using the Mozy forums!
For future reference, the latest version of the software should resolve this issue which can be found below:
Additional information can be found in the blog article below:
Please let us know if you have any additional questions by creating a new post.