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i have same issue.
i tried to install the microsoft security patch, and the patch is already installed.
still get same isse.
i had an error in mozy back due to mozyfilter error, so i uninsalled mozy and tring to install it again.
Go to Solution.
08-04-2017 12:54 AM
What version of Windows are you currently running on this computer?
08-04-2017 01:04 PM
In order to help you further we need to know which operating system your running, like Windows 7, or Windows 8, or Windows 10. Once we know which operation system your running we can post further instructions.
If you are running Windows 7 please use this link to Microsoft's website that has a security update that should fix the filter error.
Please post any other questions or comments.
08-07-2017 02:43 PM
as i wrote, i installed the recommended Windows KB update, but it indicated that the patch was already installed on machine.
eventually, i installed and older version of Mozy, i believe 3.28 and it worked.
08-08-2017 05:00 AM
That is excellent news. Don't hesitate to reach out if you need further assistance!
08-09-2017 01:23 PM