We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.

/t5/Mozy-for-Windows/mozyFilter-sys-green-screen-of-death/td-p/93642

ForumTopicPage

Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Announcements
Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!
bobjuch
Warrior
(0)

mozyFilter.sys green screen of death

During the install of Windows 10 Insider Preview 17063.1000 (rs_prerelease)I get a green screen of death due to an error in mozyFilter.sys.It rebooted and backed out before I could copy down the error message.

0 Reps
rseiler
Sensei Level 1
(21)
0 Reps
bobjuch
Warrior
(0)

Re: mozyFilter.sys green screen of death

That didn't work. I was already at that level of Mozy.

 

0 Reps
rseiler
Sensei Level 1
(21)

Re: mozyFilter.sys green screen of death

Yes, I didn't mean to suggest that it would. I just wanted to point you to the existing thread.

 

We'll have to wait until the next Insider build, since I really don't think this is a problem with individual apps like Mozy all of a sudden; it's something broader that they'll hopefully address soon, based on what seems like an uptick of GSOD installation issues.

0 Reps
bobjuch
Warrior
(0)

Re: mozyFilter.sys green screen of death

I uninstalled Mozy and just finished installing the latest Windows 10 preview version. Now I'll try installing Mozy again.

0 Reps
rseiler
Sensei Level 1
(21)

Re: mozyFilter.sys green screen of death

That won't make a difference.

0 Reps
bobjuch
Warrior
(0)

Re: mozyFilter.sys green screen of death

Right, the Mozy installation got the green screen and Windows backed it out.

0 Reps
ScottS1
Moderator
(182)

Re: mozyFilter.sys green screen of death

@bobjuch

 

Try this version and let us know if it helped:

 

https://www.mozypro.com/downloads/mozy-2_36_3_633-92349.exe 

 

We are aware of signed driver issues with very recent version. This version mentioned contains all the necessary fixes.

 

Regards,

 

Scott

Mozy Forum Moderator

0 Reps
rseiler
Sensei Level 1
(21)

Re: mozyFilter.sys green screen of death

It won't, and we're talking about a completely different issue:

 

http://community.mozy.com/t5/Mozy-for-Windows/Mozy-incompatible-with-Windows-10-17063/td-p/93607

0 Reps
bobjuch
Warrior
(0)

Re: mozyFilter.sys green screen of death

That didn't work. I got a green screen of death while installing it.

0 Reps