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bobjuch
Spy
(0)

mozyFilter.sys green screen of death

During the install of Windows 10 Insider Preview 17063.1000 (rs_prerelease)I get a green screen of death due to an error in mozyFilter.sys.It rebooted and backed out before I could copy down the error message.

0 Reps
rseiler
Elite Level 1
(8)
bobjuch
Spy
(0)

Re: mozyFilter.sys green screen of death

That didn't work. I was already at that level of Mozy.

 

0 Reps
rseiler
Elite Level 1
(8)

Re: mozyFilter.sys green screen of death

Yes, I didn't mean to suggest that it would. I just wanted to point you to the existing thread.

 

We'll have to wait until the next Insider build, since I really don't think this is a problem with individual apps like Mozy all of a sudden; it's something broader that they'll hopefully address soon, based on what seems like an uptick of GSOD installation issues.

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bobjuch
Spy
(0)

Re: mozyFilter.sys green screen of death

I uninstalled Mozy and just finished installing the latest Windows 10 preview version. Now I'll try installing Mozy again.

0 Reps
rseiler
Elite Level 1
(8)

Re: mozyFilter.sys green screen of death

That won't make a difference.

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bobjuch
Spy
(0)

Re: mozyFilter.sys green screen of death

Right, the Mozy installation got the green screen and Windows backed it out.

0 Reps
ScottS1
Moderator
(161)

Re: mozyFilter.sys green screen of death

@bobjuch

 

Try this version and let us know if it helped:

 

https://www.mozypro.com/downloads/mozy-2_36_3_633-92349.exe 

 

We are aware of signed driver issues with very recent version. This version mentioned contains all the necessary fixes.

 

Regards,

 

Scott

Mozy Forum Moderator

0 Reps
rseiler
Elite Level 1
(8)

Re: mozyFilter.sys green screen of death

It won't, and we're talking about a completely different issue:

 

http://community.mozy.com/t5/Mozy-for-Windows/Mozy-incompatible-with-Windows-10-17063/td-p/93607

0 Reps
bobjuch
Spy
(0)

Re: mozyFilter.sys green screen of death

That didn't work. I got a green screen of death while installing it.

0 Reps