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Did any error messages pop up when it gave you that message? If you go to the Mozy Settings, and then to the History Tab, is there an error for that backup? If you click on the failed backup in the History Tab, it should give you a list of files. Can you tell what file is failing?
Benjamin_C ~Mozy Support
PS: If a response has resolved your issue, please mark it as a solution to help the Mozy Community!