Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Most Liked Users
Announcements
Latest from the Blog: Leadership in Small Business 101, Part 3: How to Plan and Execute for Growth
If you are a small business owner, you know that not only is growth is important, but being prepared to keep up with that growth is really important as well. Learn more about planning for growth, and executing strategies...

Looking for Support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you!
Jeanne
Sensei Level 2
(19)
Solved (Go to Solution)

error message

"Files backed up 6 days ago."  Files should be backed up 2x/day.

"An attempt 2 hours ago was incomplete.  1 file (0 bytes) awaiting backup."

Are my files backed up?

What to do?

0 Reps
Highlighted
Benjamin_C
Moderator
(195)

Re: error message

Did any error messages pop up when it gave you that message? If you go to the Mozy Settings, and then to the History Tab, is there an error for that backup? If you click on the failed backup in the History Tab, it should give you a list of files. Can you tell what file is failing? 

Benjamin_C
~Mozy Support

PS: If a response has resolved your issue, please mark it as a solution to help the Mozy Community!
0 Reps
angelag
Community Manager
(320)
Solution

Re: error message

Hi @Jeanne,

 

It looks like we have two threads open for the same issue. I'm going to mark this one out as resolved, and let's continue corresponding in the other forum thread. Thank you!

Angela G.
Community Moderator/Technical Support
0 Reps