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Latest from the Blog: Thinking About Signing Up for MozyPro?
Are you a new customer looking to protect your business data? Or maybe you're a MozyHome user who needs to make sure their work-related documents are protected and are thinking of upgrading to MozyPro? See why you should and how to do it in today's post.
MERTENSI...

Assassin
(10)
Solved (Go to Solution)

downgrade

link to do it yourself doesn't exist

ScottS1
Moderator
(96)
Solution

Re: downgrade

@meganbanigan1

@MERTENSIA1276

 

Our apologies. I have located the link you need and have included it below:

 

However, to save you time on the article above, it simply asks that you reach out to support, which article I have also included below (If you would like to chat):

 

Please chat in with us so we can generate a case for you and assist you with downgrading to a free account.

 

Regards,

 

Scott

Mozy Support

ShawnL
Community Manager
(146)

Re: downgrade

@MERTENSIA1276 - It looks like you were able to get your answer resolved in a case with support so I am going to mark this thread as resolved. 

 

Thank you using the Mozy forum!

Shawn L.
Community Manager
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