We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.

/t5/Mozy-for-Windows/downgrade/td-p/91107

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MERTENSI...

Assassin
(10)
Solved (Go to Solution)

downgrade

link to do it yourself doesn't exist

ScottS1
Moderator
(182)
Solution

Re: downgrade

@meganbanigan1

@MERTENSIA1276

 

Our apologies. I have located the link you need and have included it below:

 

However, to save you time on the article above, it simply asks that you reach out to support, which article I have also included below (If you would like to chat):

 

Please chat in with us so we can generate a case for you and assist you with downgrading to a free account.

 

Regards,

 

Scott

Mozy Support

ShawnL
Community Manager
(628)

Re: downgrade

@MERTENSIA1276 - It looks like you were able to get your answer resolved in a case with support so I am going to mark this thread as resolved. 

 

Thank you using the Mozy forum!

Shawn L.
Community Manager
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