We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

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link to do it yourself doesn't exist


Re: downgrade




Our apologies. I have located the link you need and have included it below:


However, to save you time on the article above, it simply asks that you reach out to support, which article I have also included below (If you would like to chat):


Please chat in with us so we can generate a case for you and assist you with downgrading to a free account.





Mozy Support

Community Manager

Re: downgrade

@MERTENSIA1276 - It looks like you were able to get your answer resolved in a case with support so I am going to mark this thread as resolved. 


Thank you using the Mozy forum!

Shawn L.
Community Manager
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