Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Most Liked Users
Announcements
May's Webinar: How long does my data stay on Mozy servers?
This months webinar on 05/31 will look at the recent changes to the Mozy retention policies which gives users access to older versions of files for longer. Register today!

New from the Blog: Tour of the Mozy Preferences on Mac
Our latest Community blog gives you a detailed tour of the Preferences settings and options in the Mac client.

Looking for Support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you!
Solved (Go to Solution)

cancel mozy

I would like to cancel Mozy. I do not need a refund. Let me know how to do this. Thanks you, Ann

ShawnL
Community Manager
(452)

Re: cancel mozy

@AnnCDillon - Let me have a technician look into this for you right away. 

 

Thanks!

Shawn L.
Community Manager
0
JaredG
Moderator
(427)

Re: cancel mozy

@AnnCDillon

 

Please let us know how we can help if you are having any technical issues.

 

Here is a link to the Mozy knowledge base with instructions on how to cancel your Mozyhome account.

 

Thank you,

Jared
Mozy Support
0
ShawnL
Community Manager
(452)

Re: cancel mozy

@AnnCDillon - If you run across any issues with your cancellation, please let us know. I can create a case with support to assist you if you need it. 

 

Thanks!

Shawn L.
Community Manager
0
ShawnL
Community Manager
(452)
Solution

Re: cancel mozy

@AnnCDillon - Your account was successfully canceled. Please let us know if you have any additional questions and I hope you have a great day!

Shawn L.
Community Manager
0