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I would like to cancel Mozy. I do not need a refund. Let me know how to do this. Thanks you, Ann
Go to Solution.
04-10-2017 07:19 PM
@AnnCDillon - Let me have a technician look into this for you right away.
04-11-2017 01:18 PM
Please let us know how we can help if you are having any technical issues.
Here is a link to the Mozy knowledge base with instructions on how to cancel your Mozyhome account.
04-11-2017 02:49 PM
@AnnCDillon - If you run across any issues with your cancellation, please let us know. I can create a case with support to assist you if you need it.
04-12-2017 08:16 PM
@AnnCDillon - Your account was successfully canceled. Please let us know if you have any additional questions and I hope you have a great day!
04-13-2017 07:40 AM