I use Windows 7 home premium, mozy home, office student 2010. Hard disk crashed on May 3. New disc installed. Asked Mozy for complete restore, and also asked Mozy to recognize the new disc (or "new" computer). Word and Excel downloaded OK, but am missing a lot: (1) large portions of email history; (2) Favorites; (3) photos. Mozy is now backing up the new hard disk only. I need the backup of email, favorites and photos from an earlier date before my 30-day window expires. Can I do that? How?
The restore tab in the software or restore web interface, there is a calendar at the top right. You can change the date you want to restore from, and then restore the files you're looking for from there.
- Please remember to mark the solution post and give thumbs up to helpful posts.
Sig::: Practice restoring a file before you need a file in an emergency. Using MozyHome (free) 220.127.116.116 on W7 Pro http://mozy.com/home/download (file and release notes) http://mozy.com/pro/download (file and release notes)