Ask the Community

>
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Members (Most Liked)

>
Members Liked
username_issues 2428
Owyn 613
Wayward 200
Invisiblade 151
KCj 142
Go to Member Leaderboard
kpmielke
Cook
(0)
Solved (Go to Solution)

backup from earlier dates

I use Windows 7 home premium, mozy home, office student 2010.   Hard disk crashed on May 3.  New disc installed. Asked Mozy for complete restore, and also asked Mozy to recognize the new disc (or "new" computer).  Word and Excel downloaded OK, but am missing a lot: (1)  large portions of email history; (2) Favorites; (3) photos.  Mozy is now backing up the new hard disk only.  I need the backup of email, favorites and photos from an earlier date before my 30-day window expires.  Can I do that?  How?

 

05-11-2012 08:41 AM

0
Report Inappropriate Content
 
Reply
Fryer
Employee
(393)

Re: backup from earlier dates

The restore tab in the software or restore web interface, there is a calendar at the top right. You can change the date you want to restore from, and then restore the files you're looking for from there.

-
Please remember to mark the solution post and give thumbs up to helpful posts.

Mozy Premium Support
Senior Engineer

Term and conditions
http://mozy.com/terms

Latest Download
https://mozy.com/download/
Options

05-11-2012 08:21 PM

0
Report Inappropriate Content
 
Reply
username...

Master Level 1
(2428)
Solution

Re: backup from earlier dates

What Fryer said - but with pictures :-)

Sig::: Practice restoring a file before you need a file in an emergency.
Using MozyHome (free) 2.20.2.276 on W7 Pro
http://mozy.com/home/download (file and release notes)
http://mozy.com/pro/download (file and release notes)
Options

05-12-2012 01:05 AM

Report Inappropriate Content
 
Reply