We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!
Elite Level 2
Solved (Go to Solution)

account error 3

I need help in clearing the files my technician has used to clean my computer.  This seems to be what Moy is backing up, I am not a technical person & have several times to clear them  not sure of what to clear or not.  Need someone to contact me, seems like Moy would have a pay for help service for individuals like myself.

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