MBT
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(0)
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Wrong date on restored files - WTF?!?

Hello I have a problem with Mpg (video/movie) files. They all get today's date once they are downloaded (=restored).  Is there something I should be doing to prevent this?  When I view them on the server I see the original date, but they lose it once they are downloaded!  Is this a known bug?

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HashemH
Employee
(245)
Solution

Re: Wrong date on restored files - WTF?!?

Both Archived Package and Direct Download will have the current date on the files. You need to use the In-Client Restore (using the Mozy Client, Settings > More Settings > Restore on your machine) to restore the files in order to keep the metadata.

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MBT
Student
(0)

Re: Wrong date on restored files - WTF?!?

Thanks...  This should be made more clear on the instructions, FAQ, etc, becasue it caused me to waste a lot of time!

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username...

Master Level 1
(2596)

Re: Wrong date on restored files

 


hashemh wrote:

Both Archived Package and Direct Download will have the current date on the files.
~~~


 

Why? There is no reason to mess with the original file dates when zipping up files. It did not used to do that.

http://community.mozy.com/t5/Support-Suggestion-Box/Preserve-Original-File-Date-Time-Stamps/idi-p/12...

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MBT
Student
(0)

Re: Wrong date on restored files

Yes and BTW I later discovered it was also PDFs, DOCs, and others...  all except my JPEGs, which somehow preserved the dates.  Nightmare,

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HashemH
Employee
(245)

Re: Wrong date on restored files

I like to clarify my previous reply to your post. The Direct Download method will be stamped with the current date on the files. The Archived Package will create folders with the current date but will preserve the creation date of all the files in those folders. We have found if you use Windows to extract the files, it will change the modification date to the current date but if you use a more advanced decompression utility (7-zip), the modification date will be preserved. This information has always existed in the zip files that were built for a Restore.

If a response has resolved your issue, please mark it as a solution to help the Mozy community.

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jtulley
Employee
(8)

Re: Wrong date on restored files

This has now been fixed, as of Fryr 1.1.1, released today (June 6th, 2011).  In this release, on the Windows platform:

1) File time stamps (created / modified) are preserved.  Accessed time is set to the time the file is restored.

2) File attributes (hidden / read only / etc) -- they had been missing for the same reasons as file time stamps

3) Better handling of pure SSL errors - very rare, but they weren't handled previously.

4) Fix of an occasional stall due to a timer manager artithmetic issue.  Only seen on some systems

 

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MBT
Student
(0)

Re: Wrong date on restored files

Thanks!!  That sounds great:smileyhappy:

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