Enter to Win a $50 Amazon Gift Card! We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!
Don't miss it-the giveaway ends on 3/27!
Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That? Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
Why won't the restore program recognize my browser?
My computer hard drive crashed and had to be rebuilt. Changed from Vista to Windows 7. Tried to restore files but program just says it doesn't recognize the browser. I downloaded Mozy program already. What do I do?
Re: Why won't the restore program recognize my browser?
What browser are you using? PLease make sure it is up to date. Also, if you have the program installed you can right click on the Mozy icon in the system tray and left click on restore. Change the date in the upper right hand corner to the last date the old computer backed up then select your files and click on restore.