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momkat
Samurai Level 2
(79)
Solved (Go to Solution)

Which board should I choose?

Under the heading "Select Location" with drop-down list on this form, I do not know which board I should choose.  Please help.  Thank you. 

 

Also,  I would appreciate it if someone would   "Email me when someone replies to the thread"  as set out in the "Subscriptions" box on the left-hand side of this new message.  I have checked the box asking for that information.  Otherwise I can't seem to find my posts. 

 

0 Reps
angelag
Community Manager
(320)
Solution

Re: Which board should I choose?

Hi @momkat,

 

When creating a topic in the Mozy Community, you'll choose the board closest relating to the topic you're asking about. So if you have questions about your Windows backup, choose the Windows thread. If you have questions about your account, choose the My Account thread. If you have questions regarding restoring, choose the Restore thread.

 

As for the emails, it does email you when someone replies, especially if you have that box checked. If you're not getting the emails, they're likely being redirected to your spam filter or other folders in your email, and you'll have to look for them there or remove the blog on them in your email.

 

 

Angela G.
Community Moderator/Technical Support
0 Reps
JaredG
Moderator
(482)

Re: Which board should I choose?

@momkat

 

Just like Angela mentioned, those emails are probably going into your spam or junk folder if you have "Email me when someone replies to the thread" enabled.

 

Please post any other questions or comments, otherwise please mark this thread as solved.

 

Thank you,

Jared
Mozy Support
0 Reps
ScottS1
Moderator
(127)

Re: Which board should I choose?

@momkat

 

Were the steps suggested by Angela able to help you? Did you have additional questions, or does this resolve your concern? Please let us know at your earliest convenience.

 

Regards,

 

Scott

Mozy Forum Moderator

0 Reps
angelag
Community Manager
(320)

Re: Which board should I choose?

Hi @momkat,

 

It looks like it's been quite a while since we heard from you, and we're hoping that means this is resolved. We're going to go ahead and mark this thread as solved for you, but if you need anything at all, please don't hesitate to let us know.

 

 

Angela G.
Community Moderator/Technical Support
0 Reps