The Latest from The Mozy Blog: What's new with Mozy?
A couple new updates have been released for the Windows and Mac clients as well as some new features in the latest Linux client. Check out our latest blogs for all the details!
Unfortunately the problem is that Windows XP is no longer a supported operating system. We were forced to stop supporting it when Microsoft did in April of 2014, so none of the new versions of the software will run on XP in any capacity. An older client might, but we cannot guarantee that or provide any assistance or troubleshooting with it either.
Since Microsoft set XP as End of Life so long ago, they no longer provide updates or security for it, which made it impossible for us to do the the same. We highly recommend upgrading your OS to a supported version (Windows 8 and above, as Windows 7 is set to end on a date in the future as well.)
If you'd like to try reverting back, follow these steps:
1. Uninstall that partial install by going to Start > All Programs > MozyHome > Uninstall
2. Reboot the computer
3. Reinstall this slightly older version of the software here: