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My client has just found out that he has not had a backup for 1112 days and has not been notified of a problem.
We talked and he has lost faith in Mozy and we are going to uninstall it.
It looks like it may be a credit card change issue but he was not made aware of it.
Please refund his money and cancel his account.
Mark..... Speaking for Terry Jones
Go to Solution.
01-03-2018 12:05 PM
If you prefer to cancel on your own, please follow the link below... unless you prefer our support staff assist you proceed further below:
In order to keep your information confidential and give you greater control, please open a chat with our support team to create a case for you if you prefer immediate assistance. You may create a chat below to initiate the cancellation:
We recommend that our users open a chat with our 24/7 support for immediate assistance. Any time you need sensitive information exchanged, please follow this route.
Mozy Forum Moderator
01-03-2018 02:26 PM
It looks like this account is still active. Please post any questions or comments if you have any questions about cancelling your accounting.
01-04-2018 02:43 PM
Did you have any other questions we can help address for you? Was the information presented able to help you with your inquiry?
01-10-2018 03:33 PM